Renaissance Paris Arc de Triomphe

"We were in Paris for 3 days. The location is very good. However we had a terrible and unsafe experience here. A staff member sexually harassed me and tried to kiss me forcefully twice. I had to physically push him away to prevent a sexual assault. It was all very strange. He approached me without any invitation at all. I told this person that I am married and waiting for my husband and son. After this incident I immediately spoke to the on duty manager who was very kind. He and another staff came to talk to me. Unfortunately that is where the kindness and care ended. The hotel manager started communicating with me. He was unkind and flippant. He actually was quite offensive about the incident and questioned the accuracy. There was a camera that captured the entire event and could show exactly what happened. I was truly terrified and traumatized. I am not a fashion model and this type of thing is not the norm for me at all. I would never recommend this hotel I felt totally unsafe here. I am a Marriott Bonvoy elite member and I am questioning my loyalty."

"Hotel is adjacent to and has views of the Arc de Triomphe. As the hotel is located north of the city, travel from the airport was a little less labored. Entrance to the hotel is through a rather narrow opening; uber and taxis were challenged to spot the hotel. Lobby is small but functional. Check-in was labored - 15 minute waiting time. There were 3 stations but only 2 were in service with one tied up by a guest who was not getting her way with her enquiries. The guest was still engaged after i was checked-in. Assigned room was of a good size, very bright (large windows) and nicely adorned with expected furnishings. Climate control was a little antiquated - it was on a dial with no reference to a specified desired temperature - so a binary hotter or colder decision ad to be made. Wifi signal was good but access to a power outlet next to the working desk was not evident (annoying). Bathroom functioned by and large - but the sink did not drain efficiently requiring a very anemic flow of water to prevent the basin from filling up. Breakfast at their singular restaurant provided a small selection of hot and cold foods; room service was prompt but the food was medicocre. Staff throughout worked hard to please - but still lacking (and expected of) for the rates charged at this establishment. Overall - a weakly positive experience - largely hampered by unmet expectations based on the rates charged."

"Stsyed here for 3 nights in a Deluxe Prestige Wave room.( 410). We arrived shortly before 3pm check in but our room was not ready, so we had a drink in the bar. By 3.30pm room still wasnt ready so we went out for some food. Have to say Ibrahim the concierge was great, friendly engaging and went out of his way to greet us. The room was a great size for central Paris. Good housekeeping, comfy bed and plenty space to sit and chill. We could actually see The Arc de Triomphe from our room, so location is superb. All the staff at the bar were great and fantastic selection of drinks at very reasonable prices. Breakfast was good but got very busy after 9 30am. Reson for 4☆ is my pet hate of shower over bath but it did not detract from a lovely stay."