Prince De Galles A Luxury Collection Hotel

"My stay at Prince de Galles was comfortable, clean and quiet, with a good location. The room was standard, overlooking the patio, and offered the standard amenities I would expect from a five-star hotel."

"4 night stay in August. Excellent customer service, including at reception, concierge, and bellhop. We don't usually use concierge at hotels but they were extremely helpful in quickly arranging tickets for us to sold out tourist attractions. Small room but comfortable bed and clean bed. Only downside was not having my Marriot nightly upgrade award honored, even though the Marriott app showed availability in higher end suites throughout our stay. However, front desk did allow us very early entry into our room and late checkout, as well as a small room type upgrade to a room with a balcony. Would definitely recommend and would love to be back."

"I guess we are used to different kind of service in Paris. The location is good, the hotel offers reasonable rooms but overall service needs huge improvement. The concierge needs proper staffing, the reception needs proper staffing, the only place that has good staffing is the restaurant. The hotel as is the case with many hotels in Paris is quite old but the rooms relatively ok apart from the bathroom in the suite we stayed at where the tiles in front of the toilet have changed color (we guess from pee drops over the years!) quite disgusting view if you ask me! When we needed help from The concierge to arrange an appointment or ship things back that we didn’t want to carry and there was a lot of back and forth and we felt she was not very helpful a bit abrupt in her way! We are used to Plaza Athene service and this stay didn’t come anywhere near the level of service we are used to. We ended up eating at the Four Seasons next door!"