Mercure Paris Arc de Triomphe Wagram Hotel

"I had a lovely stay at Hotel Mercure Milano Solari. The room was clean and comfortable, the staff were friendly and helpful, and the location was excellent. Overall, a very pleasant experience and I would definitely stay here again!"

"We stayed for 4 nights bed and breakfast in a superior room Friendly staff Good location, with a Metro station around the corner, which will take you to all the sights within a few minutes and you can take a 5-10 walk to the canal district where there are countless restaurants etc Bedroom was ok EXCEPT there was NO air conditioning - this is not as stated on the website - it depends whether the air conditioning is working and because the hotel is part of a larger apartment building, the hotel cannot dictate when the air conditioning is on or off. This is disappointing as the weather was very warm. They gave us a fan instead! Bed was rather firm. No British / English TV channels - we also checked this with Reception who also confirmed that there was no English channels - this was disappointing. Breakfast is good - a wide range of quality foods including fruit, yogurts, cheese, salmon, a few hot dishes, plus various pastries etc etc, and different types of coffees and teas. But often food dishes are not replenished unless you ask - every morning we had to ask regarding various foods before they were replenished- so the staff do not keep an eye on them which is disappointing. However they also provide gluten free breads/biscuits/muffins etc which was much appreciated We had cocktails - I had a Negroni - it was was the WORST Negroni I have ever had!! There was no Campari added so I asked why and the lady at the bar said that a Negroni does not have any Compari !!! She was adament that a Negroni does not have Compari!!! It was also made with soda water, with a slice of lemon!!! However we also ordered a Aperol Spritz - that was also not nice, but it was made with Campari but with Aperol !!! . Essentially they mixed the ingredients up to make a completely different type of cocktail!! There’s are steps down to the entrance but there is also a ramp, but there are still 6 steps which are a bit steep There’s a pleasant small terrace on the ground floor Everywhere is clean and tidy"

"i won't recommend to take a breakfast here staff service 1/5 for a 4 star hotel for me was terrible only self service maybe they need to learn to smile definitely not coming back thank you."