Le 10 Bis

"Small room. Hygienic bathroom just right, many joints moldy or badly made. Too much water pressure has been unpleasant and cannot be regulated. And the operation by buttons is not evident and especially capricious (buttons sometimes refuse to stop/start) Very bad interior soundproofing: you can hear everything going on in the hallway, having a room in front of the elevator and stairs I was spoiled. Besides, the doors slam heavily! Fortunately the soundproofing on the street side is very good we absolutely do not hear vehicles. The welcome is very professional and efficient, the staff is smiling and attentive. The TV is of poor quality (the mute didn't even work), and you'll only get the tnt and still often with "weak signal" errors. I couldn't find the slippers that were supposed to be supplied. The temperature was very hot in the room, and the air conditioning was locked so it took time before the temperature dropped. Minibar: empty cf photo! Breakfast 20 euros: not worth them! Very very few choices, frozen pastries (we are in a 4* I remind) Not even hot chocolate, three jams and a spread. Scrambled eggs salted bacon and that's it! And the second day was worse: everything was missing, right down to the cutlery. Forced to beg cup, plates covered milk bread pastries... of war tired I dropped in front of empty jars. The bofbof homemade cake, the scrambled eggs failed (it was an omelet!) and dried. Fortunately the reception apologized spontaneously but it remains no less acceptable at 20 euros particularly in a 4*. The big positive remains the location. At the end of the stay the reception sincerely apologized for the services and promised a commercial gesture. This proposal has never been implemented despite my relaunch. In short, a 3* hotel, no more. Very disappointed I will not come back."

"There are no words for this hotel other than "perfection'. If you're considering whether to book here, just do it. We could not have been happier. First, the location is absolutely, spot on the best. We were able to walk everywhere including down to the Arc de Triomphe where we met up with our day trip tour groups. The metro and train station are only a short walk. A prominent shopping district is about a half mile away. Just around the corner there are two absolutely fantastic bakeries or patisseries which we frequented daily, and there are a few wonderful neighborhood restaurants as well just around the corner. We did NOT purchase the hotel breakfast as it seemed expensive and with so many wonderful options just down the street, there was no need. We much preferred the local bakeries vs the hotel food and even visited the local grocer for grab and go bites which were much more affordable. Second, the staff at this hotel could not have been more pleasant or helpful. We had a problem with our credit card company blocking a charge for our train tickets, and the hotel manager approved them purchasing for us and adding it to our room charge, so everything sent through smoothly. Gabriela Xavier was particularly helpful when we needed directions for our departure. She not only told us where we needed to go, but drew a paper map for us, wrote down what we needed to look for, so we would not get lost, and she created a route for us on my phone. Others have complained that the rooms are small and to that all I will say is 'You're in Europe. Of course their small.' Our room was perfectly comfortable and had everything we needed. For the two or three hours of time we were in the room, we didn't need space. We needed a comfortable bed which ours most definitelyl was comfortable. The hotel was very quiet as well. We were not the only guests, but would not have known that because we heard no noise. We experienced nothing but kindness from the staff and would not hesitate to book at this hotel again. They made our visit to Paris a wonderful experience."

"Reception: Friendly and helpful. Room / facilities: Room number 102 is on floor 1 and is clean but as it overlooks the street is quiet noisy from vehicles on the road We stayed 4 nights. Full-self control air conditioning with a door that opens to the Juliet balcony. The room has a queen bed, with 4 firm pillows, a luggage rack, a small bench with ottoman, a separate chair, two hanging areas, safe tea, coffee, facilities, coffee, pod machine, walk-in shower with rain, head and handheld nozzle, large vanity, and very, very luxurious thick towels. The room is very cozy and would only comfortably fit one person who is not traveling with large luggage bags, but is very tight for two people with large luggage bags. On numerous occasions the cleaners entered our room, knocked once and straight into the room, only to find us still i the room. Laundry: Self service coin laundry with 12 washers and 6 dryers cost from €6.50 per use wash and €1.50 per 10 min dry, is located 300 m away from the hotel and is open until 10 PM. Parking: As with many Paris hotel, onsite parking is not available. Wifi: Complementary and bit on our first night the speed was absolutely terribly slow. Password required. The speed was so slow that i often logged put of applications in frustration or used my 4G data plan. Wifi kept dropping out totally mulitple times between 7.04am and 7.11am. I informed reception of the wifi concerns and they would look into the problem. When we returned that afternoon, reception advised the wifi was corrected. Speeds were back to normal and were very good speeds. Breakfast: Available for additional cost of €18 per person per day. Breakfast is located opposite the reception area and has breads, pastries, cheeses, sliced meats, yoghurts, fresh fruit salad, jams, tea/coffee, cereal, scrambled eggs bacon sausages hash browns and eggs made to order. On our last breakfast at 9:30am in the morning (breakfast finishes at 10:30am), there were no additional plates available at the buffet, a 3 rashers of bacon (that was cold), scrambled eggs (that were cold), no bread, one type of juice (not 3 as previous days) The lady was more focused on cleaning and setting up new tables for other guests, who had not yet arrived to breakfast, even though there were still is still minimal and no hot food available. Conclusion: Fantastic hotel, great staff and comfort. Noise from the street is a major concern for me as i sleep with the window/ door open for fresh air. Letdowns: Mass of street noise of every kind. Cars, trucks, motorbikes, construction, work, people walking/ talking laundry vehicles at 1 AM in the morning all sorts of noise from the street just echos into the room. Last day breakfast was disappointing. Location / Nearby: Arc, plenty of restaurants, supermarkets, shopping strip, Gare Argentine Metro (Line 1). Recommendations: Great central located, where train stations are available nearby Getting to hotel: If arriving by car, best use GPS"