La Demeure Montaigne

"I had room 511; at first in the lobby, it's a beautiful hotel with good service (concierge who books a restaurant for you), so at first, the hotel is of a good standard. Afterward, everything goes downhill: they take a 100 e deposit on my card and I owed them a balance of - 57 e and they charged 100 e and not 57 e. Room service brings you breakfast and asks you to pay for it in the room: strange; you ask the front desk if there is space at the spa = no sir, impossible, you have to go see them to make an appointment, etc.... The room is not of a super standard = a 4-star standard and not 5*. And above all, the quality of the materials is not great = they skimped on quality to limit costs. Another example: you run into a kid from the hotel team who says hi to you, whereas in a real 5-star, they say good morning, sir. It's a set of small details that made us very disappointed with this hotel and which allows me to give the following title to my review = a 4-star that thinks it's a 5-star."

"What a beautiful hotel! We stayed in an upper balcony room. Spacious and beautifully decorated. It was our 20th wedding anniversary and the room was beautifully decorated for our arrival. The location was perfect for exploring the city. The reception, concierge and bar staff were exceptional. The spa was a welcome break from the heat of the city. A beautiful, relaxing space. I cannot recommend this hotel highly enough. We will definitely return. Thank you so much for a very special experience. +"

"Comfort with a gentle touch, built in a very professional way. Attentive, thoughtful, and warm staff. I congratulate and thank you. BL"