Holiday Inn Paris Palais de l'Elysee

"The room wasn’t ready when we arrived at 12pn but they allowed us to check in and leave our luggage which was very helpful. The staff was really nice and accommodating. Stayed in an accessible room on the ground floor. The room was noisy as the window is beside the street and it’s next to a connecting room. There was mould on the silicone in the bathroom, the single beds are tiny. It has a mini fridge, shower gel, shampoo, the floor is carpet, desk & chair plus small table & chair, bottled water. The telephone wasn’t working. No slippers or bath robes. I liked the downstairs hotel toilet decor and amenities"

"I have stayed at this hotel 6 times. I used to really like it. This review is just based on the ‘accessible’ room, which I did not ask for. This time I booked 7 months in advance. My preferences with Holiday Inn in general are clear, high floor away from the elevator. But they stuck me in an accessible (?) dungeon room next to a busy road as the manager said that they didn’t have a room for the full 5 nights. The layout is very awkward and difficult to access the coffee machine, the strange bathroom sink has a painted wood surround that is peeling, the carpet looks dirty, and the lighting is oddly placed. I won’t book here again, and may cancel my IHG rewards account."

"⸻ I left the hotel an hour ago, and it was one of the worst stays I’ve ever experienced. I travel frequently and stay at hotels all over the world. As a loyal IHG luxury customer, I haven’t encountered such a poor experience in a long time. The hotel is dirty, the staff are arrogant and completely lacking in service awareness, and worst of all — for two entire days, there was no hot water in the shower or the sink. This morning, at 6:00 AM, I had to wait 17 minutes just to get a little warm water! Absolutely disgraceful. And to top it off, I asked for the invoice to be sent to my email and they didn’t even manage to do that. Stay away from this hotel."