The Westin Paris

"My stay at The Westin Paris was extremely disappointing. The staff were inefficient and the service was well below the standard expected from a Westin hotel. Despite my Marriott Bonvoy Elite status, I received no meaningful recognition or benefits. The room was also surprisingly small, particularly considering the very high price charged. Overall, this hotel offers extremely poor value for money. Its location does not compensate for the inadequate service, lack of loyalty recognition and disappointing room. I would not recommend this property."

"You simply cannot beat the location. Nestled between the Louvre and Place Vendôme, it’s walking distance to many of Paris’s major landmarks, metro stations, and high-end shopping. Perfect for first-time visitors or anyone wanting to explore central Paris on foot. ”Normal” shopping isn’t around the corner, about 20 min walk you can reach Zara, HM, galerie laffayette etc. The decor of the hotel was classic. While the room was charming, some of the furnishings felt a bit dated, and the bathroom could use a refresh. We stayed in a two room suite but the rooms didn’t have proper closets. Room service was fast and food was better than expected."

"Second stay at Westin Vendome in a couple of years. My wife also stayed there during a state visit when it was the Intercontinental, which was in better shape. The staff is nice and accommodating, general ‘public’ areas are relatively well maintained, but that’s about it. This hotel definitely went downhill since our last visit a couple of years ago, and especially since my wife stayed there during her work trip a while back. What’s unfortunate is that most issues with that hotel are easy fixes (e.g. broken toilet seat, really cheap curtains and curtain rods that have no place in a hotel like this, dust and crumbs from previous guests). Not to say that it doesn’t need a bit of an overhaul, but it’s amazing how a clean room without crumbs on the couch and coffee table, dental floss on the carpet, or broken toilet seat with rotten wood in the bathroom will leave you with a lasting and positive impression. The good. Excellent location, across the street from the Louvre Museum and Place Vendôme. Depending on your room, the outside view is amazing (both times we were in a suite, so I can’t speak for other rooms). The bad. Room felt (and was) dirty. I really hate to say this because staff was nice and tried hard, but our room was consistently dirty. Hotel is run down, compounded by a lack of maintenance and cleaning service. Both full baths in our room were severely worn and degraded. This hotel has great potential. It has good bones and a strong foundation, but needs a facelift and a lot of care/maintenance. We will likely stay at Le Meurice next door during our next visit because the Westin isn't cheap, and I'm not sure it's worth the price anymore."