Citadines Bastille Marais Paris

"What a shame. Poorly maintained, a dilapidated place The ladies on the staff, at the front desk, etc., are very kind This is the first time I have been disappointed by this chain"

"I've stayed in many Citadines chain hotels in Paris and across France (Strasbourg, Bordeaux), but this is the most run-down renovation-neglected Citadines property I've seen. I'm glad it was NOT the first Citadines hotel I stayed in, otherwise I'd never put my foot there again. This properly requires major renovation, including kitchenette (cabinet doors and appliances), bathrooms (mold all over), floors and elevators (extremely slow). The towels have greyish color and definitely seen better days. On the Positive, I liked the Citadines staple: Large well appointed room (staple of Citadines), kitchenette (which I absolutely love), small balcony, closet space and great location. The reception staff was friendly, very helpful and supportive."

"I have very mixed thoughts about this hotel. First, what I liked: the location was great and there are several metro stops nearby. (I found it a little tricky to find the first time, but once I did, it was easy.) Key is required for entry so it feels safe, The staff were friendly and helpful. There was a free coffee machine in the lobby. (Not the fancy stuff with milk but adequate.) Internet was fast and reliable. I work remotely and had no trouble getting work done with the internet. A/C is adequate. It wasn't super hot when I was there but without it I would have had to leave the windows open and hear street noise, There were two electric fans in my room which is great - they are often few and far between in hotels. Elevators (lifts) were fine. I liked having the kitchenette. What I didn't love: The pictures make it look much more modern than the feel of the rooms which could likely use a refresh. The hair dryer was really old and was hot to hold but somehow took forever to dry my hair. Bring your own - but you'll need to style your hair in the living area where there is no mirror as there are no plugs in the bathroom. Probably a code thing but it would be nice if they provided a mirror. I probably would have a better view of it if I hadn't had to sleep on quite possibly the the hardest mattress in my many travels. It wasn't just firm - it was uncomfortable. I could have been sleeping on the floor just as comfortably.. I was thankful I was on my own this time as my spouse would never have lasted 5 nights on it. The hard floors and heavy furniture meant I heard loud scraping in the room above me. (Otherwise it was mostly quiet.) It wasn't until I was leaving that I discovered there was a very small closet tucked into a corner by the door. Until then I just lived out of my suitcase on the floor. Not sure if it would have helped, as it was very tiny and an odd shape, (My friend had a more normal closet in her room.) We booked five nights here and I'm not sure whether I would do it again."