Mercure Paris Bercy Bibliotheque

"Pros: - metro stop in front of the hotel; - abundant and varied breakfast. Cons: - carpet; - lack of a minibar in the room. I have stayed in other Mercure hotels in Paris and they were superior to this one."

"Absolutely perfect hotel for visiting Paris without stress: in a quiet place, in front of the Seine and the beautiful Bercy park, with the metro 6 stop (which leads to the Trocadero and the Arc de Triomphe) right in front of the entrance. Kind staff, clean and well-equipped room, fresh water available in the lobby. The excellent breakfast, rich in quality sweet and savory products, is worth noting. In short, perfect accommodation."

"Location and surroundings The location of the hotel was good in itself, with a metro stop right in front of the door. That was very useful for us to move around. The location meant that the area around the hotel was quite busy and polluted. Hotel and hygiene I personally didn't find the photos of the hotel and the room entirely accurate. I chose this hotel precisely because I had read many positive comments about the hygiene in the reviews. Unfortunately, I didn't really find the hygiene met what I expect from a four-star hotel. In the hallway to our room lay several pieces of paper that were not cleaned up or vacuumed during the three days of our stay. Furthermore, there was an unpleasant smell in the hallway that reminded one of a wet dog. That didn't give us a very positive first impression. Upon first entering, the room seemed fine, but upon closer inspection, we noticed several things. The edges of the shower showed mold. Between my duvet and the sheet was a long, black hair that was clearly visible. Between my pillows I found a casing of an insect and next to the trash can lay a large fluff of black hairs. Behind/next to my daughter's cot, there was also a paper handkerchief from the previous holidaymakers. There was also a layer of dust on the kettle, which did not exactly invite you to make a instant coffee. The room was also quite small for three people and the bathroom was also very cramped. A minibar was not present. We immediately reported the hair and insect casing to the reception. We received a subsidy for this and did not have to pay for parking for the three days. We considered that a customer-friendly solution and we certainly give the hotel a plus point for that. Breakfast and staff The breakfast room was cozy and clean. There was enough choice and the staff was particularly friendly. We also got fresh towels every day. Besides the hotel, there is a nice brasserie, Lilly and Marcel, where we were also kindly received. Conclusion For me, this hotel meets the standard of a three-star rather than a four-star hotel in terms of hygiene and comfort. The hygiene of the room and the general cleanliness of the hallways were particularly disappointing. The friendly and helpful staff fortunately make up for some of that negative impression."