All Suites Appart Hotel Noisy-le-Grand

"Me and my young daughter stayed in this hotel for 3 nights only, our aim was visiting Paris city only. We had great time and the room we had had everything we needed for short stay. It had comfort firm bed (personally I need more pillows), bathroom was clean, little kitchen got more than we needed. I loved the room with kettle and fridge so at least I can make coffee or tea. You can cook if you want, complete cutlery, pans, cooker,fridge, microwave and toaster. But nothing to clean dishes. Hot water and water pressure were ideal. The window opened wide during the night as it was still quite warm to sleep, but we hardly heard any noises. Yes it could be hazard for younger kids, but okay with us. The staffs were helpful and friendly, we had late arrival and very early departure from the hotel. Breakfast included and it was lovely. We used metro everyday, it's approx 15minutes walking to the station. We both thought public transport was so easy to navigate. It's quite a distance if your aim only to Paris as it took 15-20mins by metro. From and to airport we used Uber and it cost us around €30-40 each way. Could be the same price if you used Uber or other taxi to Paris due to traffic, hence we used Metro. It's cheaper, punctual and quicker. We felt safe walking around Paris and back to hotel at night from the station. We came back most days after 9pm. We've seen quite resto around hotel, but we only tried "My Little Warung" just next to the hotel and it was great. The resto mostly only open from 6.30 to 11pm. Generally, we were enjoying our stay and we got what we needed during our visit. Merci Beaucoup!"

"overall, our experience was very nice in this hotel, we were relatively close to transport lanes to take us into Disneyland and Main Paris, the only downside is that I haven’t received my deposit back or at least the reason as to why we aren’t getting it back. Room was left in immaculate condition just as we had walked into it so I just like some clarification as to when my money will be refunded as I was told it would reach the bank within a few days and now it has been a few weeks and I can no longer see the transaction in my bank account so I’m really confused on what’s happened?"

"I wish I was giving a better rating, but I am extremely upset with the hotel's lack of communication with me. I stayed from July 23rd to July 26th with my husband and children in a room, and I reserved another room for my in-laws. When checking in, I was informed that I should pay a €200 deposit, which I did. When checking out, I thought I would be refunded, but as of today, August 17th, this has not happened. A couple of friends who went with us were refunded on the same day. I think I should at least have been informed of the reason why they did not refund my money, because in my opinion, I left the rooms in perfect condition. I tried the email address provided by Love Holidays and the phone number, but without success. The email address is not the one provided and the phone number was not answered by message. The team has my phone number and email and I still haven't received any notification about the non-refund. I would like at least an explanation. Thank you in advance, Juliana Araujo"