Paxton Hotel Spa Paris MLV

"The cleaning service at this hotel is so poor that I have avoided dining at the restaurant. As a general rule, when you feel a hotel isn’t cleaning your room to a good standard, strip the bed completely, as you will be surprised—most hotels only turn down the bedding and do not actually provide fresh bedding. I will attach pictures to show that the hotel cleaners are not meeting the right standard. Be warned, if you want a clean room, there’s a high chance the cleaners will not provide this service and it’s very important hotels have a strong cleaning team. They have been poorly cleaning the room for several days, so after the first instant, I strip the bedding completely that way it forces the cleaners to provide new bedding and then don’t even bother to scrub to bath or mop the floors Second time staying at the hotel. First time was fine , only stayed 3 days. This time staying over 5 days. It’s very easy to Disney land and it has sauna/steam room and pool which is good for kids. Bar staff were lovely and the reception staff I spoke with in person have all been pleasant."

"Great hotel, very clean and the reception staff were so friendly We had a family room with a sofa bed and an upstairs area with a double bed, both were really comfortable. We ate in the onsite Italian restaurant, the food was delicious and my daughter loved the arcade. There is a supermarket, pharmacy and more restaurants 5 minute walk away. It’s a basic hotel, but very comfortable"

"I stayed at this hotel earlier this month and will not be returning. The room was very outdated, and the bed sheets had stains and hair on them. When I called reception, I was told to take photos and come downstairs to show them. In my experience with 4- and 5-star hotels, staff usually do everything they can to ensure your comfort, for example, coming up to the room to check the issue themselves. We were also travelling with children, and at no point did anyone at reception inform us that there was a free shuttle bus available from the hotel. As a result, we spent a significant amount on Ubers. After my stay, when I emailed the manager, I was told this information was available on the room key. However, I noticed that other guests were being told about this at reception, while we were left to figure it out ourselves. This felt like possible racial bias. Even after raising this concern before leaving, the receptionist simply shrugged and said, “It’s on the key.” The manager later explained that the condition of the room was due to it needing refurbishment. That does not excuse the dirty bed sheets or unclean floors. Although I was offered a free upgrade for a future stay, I will not be returning and will instead choose to spend my money elsewhere."