Hotel B&B Disneyland Paris

"Rooms were clean and basic. Hairdryer provided but no kettle or safe. Beds were very comfortable and extra pillows available on request. Breakfast was complete carnage; buffet style carousel, ran out of cutlery and crockery and when restocked was of dubious cleanliness. Selection of continental breakfasts was fine for adults, but not for children. Pancakes provided on only one of our 3 days there so we had to feed the kids from the (sometimes working) vending machines instead. No option for cooked breakfast foods unless you wanted baked beans with croissants! The “Cafe” for evening meals was basically an “order at the counter then collect from a serving hatch” affair reminiscent of school dinners in the 80’s & 90’s - not what one would expect when paying their prices. Also advertised the kids menu as having either pasta, pizza or chicken nuggets & chips - 3 days in a row they didn’t have any nuggets, which was the only thing our kids would eat. Again, fed them from the vending machine. The free shuttlebus to the park was also a horrendous experience. Not necessarily the fault of the hotel, but as it advertises it as a perk of booking with them, they should look at alternatives. As B&B is the last drop off/collection point on the route to the parks, the bus is ALWAYS full. With an 8 & 11 year old we managed, but with smaller children or pushchairs I would not like to take the risk of A) the overcrowding or B) someone pushing my child out of the way to get a seat (which we personally witnessed)! Twice we had to get a taxi in to the park as the bus was too full to let anyone else board and once on the way back to the hotel. The staff on reception when checking in were really helpful, however, on the 2 other occasions we had to go down to them (as there are no phones in the room to call down to reception), the staff that we encountered were either being deliberately unhelpful or didn’t understand English. Seemed more interested in having a natter amongst themselves rather than sorting out our issues. Very dismissive and condescending. All in all, I would not stay here again. The inconvenience of the hit and miss food and bus services totally overshadowed the pleasant room and proximity to the parks."

"We had high hopes, we arrived on a day when the majority of the staff were on strike, there were a handful of staff who seemed to be holding the fort. The outside of the hotel is quite impressive and so is reception, with a small shop selling Disney gifts and a carousel aimed at younger children. However it really went down hill from here onwards, before arriving in Paris we had stayed overnight in a Premier Inn in London which was without question superior. The rooms okay are clean but are basic, in fact this must rank as the worst hotel we have ever stayed in. The worst thing without doubt is the food, the “cafe”, you have to stand in a huge queue, wait for your order to be called then go and collect it at the serving hatch on a tray. I can only liken to school dinners and overpriced at that, on the first night due to the strike it was pizza or pizza! On the second night I had a pasta dish which tasted like ravioli out of tin. For three of us, for one pizza, two pasta dishes, two flat cokes and a pint of lager it came to 59 euros, most of it was left. On our final night we jumped an Uber down the road to local shopping mall to an amazing steak house and had a wonderful meal for just 78 euros, take a tip head in there as they have loads of food outlets available. We watched regularly as people were having food orders delivered in to eat in their rooms rather than face the dreadful food downstairs. Breakfast is even worse bits cold meat, cheese, rolls etc, However as it was such poor quality there was buckets loads of untouched waste food. I know the Disney park hotels are expensive but find somewhere else to stay, as we spent a fortune on this break all in all and just hoped the hotel would be a decent one. We definitely won’t be back."

"I would rate this hotel as similar standard to a Travelodge at home. We found check-in to be quick and convenient. I did see queues at it one morning but I guess it just depends when you arrive and how busy it gets. Rooms are basic but clean, with fresh towels and shower gel / hand wash provided. As many other customers have stated, breakfast room can get pretty hectic between 8-9:30am so either go before this time or just prior to closing at 10am. Buses also appear to be crazy and look always already full when arriving at the hotel. My tip, just book an Uber to Disney, far less stress and comfortable especially if travelling with small children. Uber is approx €9 each way. Would I stay at this hotel again if visiting Disneyland Paris - yes. It’s serves a purpose and if like us it was only somewhere to sleep and shower as we were out at the parks during the day/evening."