Mercure Nice Centre Grimaldi

"The whole experience was ruined. We had booked a balcony hotel, ofc paid extra, because my wife is pregnant and would have liked more space to breathe but the AC in that room wouldn't work when we checked in. They moved us to another room and still the same story. This was better than the balcony room but still hot. We complained once and the lady at the reception just said all the rooms are like that. Then it became much worse and we asked the reception again and then only they sent a technician who said yeah this one has problem. He fixed it and reduced the temperature but few hours later the same problem. On top of that, cant call the reception from the room because it isnt working. For anyone looking into staying here, I would skip. Location is good but not worth these hassle."

"had a great few days stay at this hotel. staff were very welcoming, helpful and friendly. room with balcony on 6th floor . hung a hanger out to have no housekeeping visit whilst there, only needed toilet paper as a top up. great position in Nice. close to metro . great area for restaurants and bars. walking distance to sea front and old town. intermarche shop just footsteps away. enjoyed our stay there"

"Hotel was fine. Clean and functional. Great area, close to everything. Some staff were lovely with exception of a couple. One in particular was unhelpful and quite unpleasant. Long ponytail, unsmiling. Also if organizing for a taxi to train station, specify you want a taxi. This particular women ordered us a private driver who charged a ridiculous amount of money for the ten minute drive. He had no meter and ripped us off!! Hotel should look into these drivers and staff should not call them. Next time we will use BOLT!!!"