Splendid Hotel and Spa Nice

"We stayed here for a week in the upgraded Deluxe room on 7th floor. Hotel staff were welcoming, our room was very large with seperate shower and bath. Large balcony with seats and sun loungers. The shutters on balcony are great addition, helps blackout room for sleep. Comfortable beds, cleaned each day. Rooftop pool and bar service are great - I think we were their best customers..spent a fair bit! Lovely breakfast with lots of hot and cold options. Definitely recommend and worth paying a bit more for the upgraded room. Great location for beach, train station and old Nice. Everything in walking distance."

"This hotel is in a fab location. 5 min walk to the beach and to nearby restaurants/bars. 10 mins to the main square and shopping area. Our room was good and we had a nice balcony. We were disappointed that the shower was only a handheld showerhead over the bath so make sure you ask for a proper shower when booking. Rooftop pool is tiny with less than 10 beds but the beach clubs are only a 5 min walk. Breakfast was fine. I’m would stay here again but would ensure I booked a proper shower room."

"It’s unfortunate I’m having to leave this review, especially given the outstanding stay we had at the sister hotel of Hotel Splendid (The Gounod). Our check in process was smooth and we quickly accessed our room. We then went to each a quick lunch at the rooftop bar. Upon returning to our room about an hour later, there was a strong, pungent odor that smelled like chemicals (think hair relaxer). My husband and I tried opening the balcony door to ease the fumes, as they were beginning to make us feel sick (nauseous, headache, dizziness). First, I went to the front desk to request maintenance come investigate the source of the smell. Within 15 minutes, a tech showed up and said the source of the smell was coming from a clogged shower drain. As we had just arrived, we had not used the shower or the tub in the suite. He then said that the shower was unusable for the duration of our stay and left. I am skeptical that the odor was actually coming from the shower. While the technician was in the room, I had to sit on the balcony because I was feeling so unwell. Being 4 months pregnant, I was worried about harming my unborn babies. While sitting on the balcony with the door shut, I could still smell the odor that appeared to be coming from the HVAC system (compressor was right above my head outside). Meanwhile, the odor persisted. My husband and I went back to the front desk to ask if there were any other rooms available that we could relocate to. According to the front desk, there was not a single other room in the hotel. Instead of trying to help, they said if I was pregnant and didn’t feel good from the fumes that I should go get a room in a different hotel. I was appalled by the lack of concern and customer service. Luckily, the Best Western around the corner had a very comfortable, odor-free room that we were able to obtain for the night. That put us out DOUBLE the cost, as we had to pay for the uninhabitable room and the replacement room. The front desk advised me to email management about the situation. I sent them an email upon checking out on 7/19/26 and shared both my phone number and email to give them a chance to make this right. Upon writing this review, I have not heard from them via phone or email to address our issues. Being pregnant and vulnerable overseas, this treatment was deplorable. I advise anyone who is pregnant or might be bothered by strong odors and poor customer service to AVOID the Splendid Hotel and spend your travel money at one of the many other fantastic, accommodating hotels in the area."