Mercure Nantes Centre Grand Hotel

"Stayed in room 342 for 1 night visiting for business Room was a good size but a little run down. Scratches, paint missing, not that clean if I have to be honest. Not sure if I would stay again"

"Location: Great location with easy access to the main town for shopping, just 1 minute from tram and bus stops, area of hotel is pedestrianised although note the actual road/alley of the hotel is not very nice and is run down but always felt safe Room: Basic room, no bottled water. Room layout has shower/sink and toilet seperated but it works okay as there is seperate door to the bedroom. The toilet totally smells as they leave the toilet brush exposed and did not look like it had been replaced for a while. Room lacks storage space and the shower is large but the sink is small and made of plastic look, when looking close you realise lots of wear and tear. No air con in winter as its centrally controlled but they quickly brought us a fan on request. However, the bed is super comfy with both firm and soft pillow often and a very nice fluffy pillow - slept verg well. Breakfast: Has a good enough selection (including crepe maker and loose leaf tea options) but unfortunately its in a small room which is cramped and chaotic and quickly runs out of food and drink although staff are working hard to replenish. Communal area: Entrance and lounge area is spacious and nice decor. Bar was relaxing but limited cocktail options. Conclusion: Would choose to stay here again due to the reasonable price and location. Would put up with the annoyances for a very short stay."

"Outstanding hotel. Coming from the train, hopped #1 tram to Commerce, 1 block from hotel, which is in the lovely pedestrian zone. Rooms was large, excellent bed & bedding, WC was sleek, nice to have a little fridge & bathrobes. Our "Priviledge" Room also had a Juliet balconey overlooking the walkway, lovely for a breeze yet soundproof. Common rooms have simple elegance (lobby, bar, restaurant). Didn't use the gym, but ironing room was handy! Great area for seeing sights, restaurants & shops. BTW our impressions of this hotel started out great in the first minutes because of the young lady at reception, Julie,who greeted us the afternoon of Nov 2nd. Rarely do we meet someone so flawless in every aspect. She was warm, friendly and very efficient. Provided an excellent room, clear information and made sure we were aware of all the hotel offers. After giving us our keys (without having to ask, 2) she asked if there was any other way she could help make our visit better. One has the feeling she will be succesful in any profession but she is certainly perfectly suited to hospitality. This is definitely our No #1 for Nantes on any return trip."