Le Ryad

"We spent two nights at the Le Ryad Hotel. Frankly speaking, we were quite disappointed with the establishment. The place is basically worn down, messy, in poor shape, and appears shabby. It’s a tired hotel in dire need of a major makeover. On the hotel’s website, this poor state is described as “charming”, which is an overstatement. The photos on the hotel’s website do not reflect the reality and certainly not the maintenance level. We tend to believe that the photos have been exposed either to Photoshop or AI manipulation. The front desk and restaurant staff of young men are informal, helpful, and friendly, but one is left with the impression that they haven’t undergone any professional hospitality training. They do their best, but the guest experience leaves plenty of room for improvement. The breakfast is excellent and comes in three sizes: Small, Medium and Large (7, 9, 14€). After check-in, we ordered breakfast for both days. However, on the second morning, there was no breakfast ready for us. Apparently, the front desk staff can only manage daily breakfast orders – they cannot receive breakfast orders for two consecutive days. It’s one day at a time. In addition, on the day of our departure, breakfast was cancelled for all guests due to rain the previous day. “Due to rain the previous day!!!!” We still wonder how the weather can prevent serving breakfast? Sadly, our expectations were not met. The lack of cleanliness and the state of the hotel merely reflect a hostel."

"Great boutique hotel in s central location near tram & metro stops. Ideal base for exploring Marseille. Friendly & helpful staff. Really enjoyed our stay. Our room was a little dark but as we had selected a mobility friendly room & this is an older property this was understood & didn’t detract from the enjoyment of our stay."

"Good value Hotel with very good location. Excellent Service,extremely friendly and helpful staff! Rooms appropriate, but not luxurious. "