Greet Hotel Marseille Centre Saint Charles

"Warm welcome! I was very well received at the Greet Hotel thanks to Ericka a kind, attentive, and truly competent person. She takes the time to explain everything clearly and makes guests feel comfortable. This level of customer service is rare! The hotel is also well located, which is a great advantage."

"This is a good quality budget hotel; good for its price relative to other hotels. Many have commented positively on its location and I booked it mainly based on those reviews and I was very disappointed. Apart from being close to the main station, I could not agree in any way that it’s in a good location! The main street - La Canebière - which the Greet is on the corner of, is a horrible street full of cheap take away shops (either chains or down at heel local variations) and lots of groups of men hanging around on the street. Most of the men are no doubt harmless and are just newly arrived immigrants with not much money and nowhere else to go, but it is not enjoyable as a woman walking past all these men and having to be “on guard” all the time. You can easily walk to the nicer parts of Marseille in 15 minutes or to the charming parts of Marseille in 30 minutes but the immediate area of the Greet is not pleasant. If you are a sole female traveller, I would definitely advise you to look for a different hotel elsewhere."

"Not a terrible place. Great location, nice quality breakfast, and rooms clean and comfortably furnished, if a bit small. Minimal in-room amenities, but great tvs. I'm generally a budget traveler and not picky, so this would have been a much better review had the weather been cooler. However it was during a heat wave when the promised AC was really a necessity. And there was none. First room literally had no air at all. After being told by one person that the technician would check it out, still no change after being out for a bit. New people at desk first said it was hot because of the sun, then said technician had come and couldn't fix it, then offered a fan, then finally offered a new room. New room had moving air but not cold air. Then dealing with the night person, I asked for a fan, which was provided after some argument. Finally got an okay night's sleep. Fortunately I live in a hot place and don't like AC much anyway and could sleep in a warmer room. Then looking at recent reviews, it was clear there had been no AC for weeks. So - a known issue, no mention or resolution of it, multiple stories depending on who you talked to, and unpleasant staff (who were quite cool and comfortable in a super chilled lobby). Thus what would have been a 4-star review for a technical problem handled well by staff is now a 2-star review because the staff did not handle it well at all. On the plus side, my friend who traveled with me said she saw a bunch of portable AC units getting brought in when she was checking out. So someone was finally dealing with the problem."