"Not a terrible place. Great location, nice quality breakfast, and rooms clean and comfortably furnished, if a bit small. Minimal in-room amenities, but great tvs. I'm generally a budget traveler and not picky, so this would have been a much better review had the weather been cooler. However it was during a heat wave when the promised AC was really a necessity. And there was none. First room literally had no air at all. After being told by one person that the technician would check it out, still no change after being out for a bit. New people at desk first said it was hot because of the sun, then said technician had come and couldn't fix it, then offered a fan, then finally offered a new room. New room had moving air but not cold air. Then dealing with the night person, I asked for a fan, which was provided after some argument. Finally got an okay night's sleep. Fortunately I live in a hot place and don't like AC much anyway and could sleep in a warmer room. Then looking at recent reviews, it was clear there had been no AC for weeks. So - a known issue, no mention or resolution of it, multiple stories depending on who you talked to, and unpleasant staff (who were quite cool and comfortable in a super chilled lobby). Thus what would have been a 4-star review for a technical problem handled well by staff is now a 2-star review because the staff did not handle it well at all. On the plus side, my friend who traveled with me said she saw a bunch of portable AC units getting brought in when she was checking out. So someone was finally dealing with the problem."
