"The worst hotel I have ever stayed inThe French Faulty Towers. Not a 3 star hotel a no star Bed and Breakfast. Reception untidy and receptionist untidy a dog walking around reception. Check in was unprofessional the list of guests was an old piece of A4 paper handwritten and it took them 5 minutes to find my booking. The room was like a single room with a double bed and a big tree outside the room overlooking a big appartment block. There were no free toiletries in the room except one small tablet of soap in spite of the web ite showing some 6 toiletries in the bathroom. The web site does not mirror the actual state of the hotel. It states a bar there is no bar and we later found out that they had not had a bar for SEVEN years because they have had no license but this is still shown on the web site. The bar area was like a cleaners room with childrens toys all over the place. There were no tables and chairs on the terrace. All the staff were very untidy and not professional and none wore name badges. Only two of the staff spoke english one was the nightman who was very helpful and the other lady who checked us in who only seemed to work two days a week. The dining room was not very smart and the food very sparse. The lock up garage was very good and was the only thing that was as quoted on the web site that was correct. When we complained about the room we were told if we did not like it we could go somewhere else, hardly customer service. We were only there for four nights so did not want to spend a day looking for somewhere else when we could be out sightseeing. I told them I wanted another room and would not pay any more for a larger room. On the second day we were give a larger room with three beds at the front which was a lot better but why were we not given this the first night. We booked this hotel after viewing the hotels own website and nothing on the website was true it was all lies. I hope that this information spares somebody else having the disappointment of staying at this hotel. We were quoted a fee of 11 euros a night for garage parking but after we returned home and I looked on the Logis web site as they are in the process of grading this hotel did I find the winter fee is 9 euros and the SUMMER rate is 11 euros and March is not summer.We will never evert return to this hotel."
