JW Marriott Cannes

"I had the pleasure of organizing a friend's birthday at the JW Marriott Cannes, and this stay was a true interlude of refinement and elegance. From our arrival, the welcome was warm, smiling, and very classy, immediately setting the tone for a weekend defined by excellence. A huge thank you to Chloé, Guest Relation, who accompanied us with delicate attention to our Deluxe Garden room. Her availability, professionalism, and gentleness made this arrival even more special. The elegant decoration of the lobby, and in the rooms enhanced by iconic portraits of stars, creates a glamorous and resolutely Cannes atmosphere. We were touched by the welcome gifts prepared to celebrate this occasion: a delicate selection of products, perfectly presented. The champagne, which I had previously ordered, was waiting for us in the room, accompanied by fresh chocolate-covered strawberries. An absolutely perfect, elegant, and festive presentation. To extend this memorable weekend, we received an invitation to the Palais Stéphanie Beach, a thoughtful gesture that allowed us to enjoy a Sunday by the sea in a magnificent setting. At the time of our departure, the team took care to ask us how our stay had gone, wishing to know our feedback. A sincere, professional approach that testifies to a constant concern for satisfaction and improvement. Our feedback was more than positive, and we appreciated this final attention, which reflected the entire stay. An experience that I recommend, and that I will keep in my memory as an exceptional moment."

"The hotel is superb, the rooms are beautiful, well-decorated, and very clean, but the service is a zero out of ten, and that's from the moment you arrive. Icy welcome, no one to introduce us to the hotel we are visiting for the first time. The words "ID" and "credit card" are the only ones that will come out of the receptionist's mouth. In the room, it's even colder: no welcome note, no bottle of water, nothing to snack on, the only 5-star hotel in Cannes where you don't get a bottle of champagne even though you are staying 4 nights in a beautiful room with a sea view and balcony! The Marriott's sense of hospitality.. Avoid the breakfast; it is not worthy of a 5-star hotel, the products are varied but low-end. We left without anyone asking us how our stay went..."

"The food was very good and the service too."