Azurene Royal

"The staff and manager are the most inhuman people. Do not stay here. This hotel should be banned and closed down. I cancelled booking due to Covid and cancelled five days before arrival date. One day after of cancellation period due to being very sick. I called several times requesting one night cancellation charge. They point blank refused and charged me a fortune for seven nights. I called the manager to explain that surely after covid the world is more sympathetic. She put the phone down. Avoid this hotel at all costs!!!"

"If you like sleeping in a Hot Not Airconditioned Closet, book this!! Most Horrific Experience we’ve Encountered in 20 Years, Staff NOT listening about complaint of Aircon not working, AND not doing anything about it. Worst Place to Choose in Cannes!!! We left early because it was NOT doable they Charged me for nothing!!"

"We have stayed at this hotel for one week every year for the past 20 years but never again. The hotel has a new owner and sadly the lovely couple who ran it have left. We booked and prepaid for two rooms with the previous owners as we have done for the past 20 years. Imagine our shock when after 3 nights we received an email saying that the personal contents of one of the rooms had to be removed because our colleague had not checked out. We had to rush over to the hotel to sort this mess out! We were then told that our other room had only been booked for 4 nights not 6 and that we would have to pay for an extra 2 nights. The whole thing was very unprofessional. There was absolutely no recognition of our past loyalty or apology from the new owner for the poor handover. It is clear that the new management have a totally different approach to the past owners. We decided to check out after 5 nights to get away from this awful place. I hope you have a better experience if you decide to stay here. We will never return. "