ibis Antibes Sophia Antipolis

"Quiet location up the hills behind Antibes, 20 minutes Uber from Airport. We booked this hotel as "and emergency " due to our flight home being cancelled and it was a Godsend! Good atmosphere, nice decor, spacious room with good shower and air conditioning. A very nice pool and outdoor seating area. We also enjoyed a delicious meal in The Restaurant. Not too much around but we only stayed one night."

"We paid almost 200 euros per night for an old facility, a tiny room with no closet or space for suitcases, just a miserable camping chair, a shower without a door with a "flooding" effect, and an air conditioner that could not be adjusted (it was too cold). Modest breakfast with little choice, zero service, mediocre quality, poor cleanliness. Decidedly poor value for money. Not recommended."

"Well-located hotel, but the value for money remains to be reviewed. The room is decent and the pool is clean and pleasant. On the other hand, breakfast was very disappointing: the buffet was almost empty and the choice of products was very limited. Requesting an immediate refund, we canceled the next 3. The service at the front desk is unfortunately the main negative point of our stay. During our check-in, a receptionist was on the phone, on speakerphone, with her family, without even greeting us or providing us with the essential information regarding our stay. We clearly had the feeling that we were bothering her. We also noted an unprofessional attitude from some other receptionists, notably with people slouched behind the counter. Fortunately, Rosalina was exceptional. Smiling, kind, polite, and welcoming: a true front desk professional. Kudos to her for her attitude and professionalism! We also encountered a room encoding error as well as a billing error. Housekeeping, for its part, was very light. Fortunately, management knew how to take charge of and resolve the various problems encountered. A big thank you to the operations manager as well as to Pauline Guillot for their professionalism, their attentiveness, and their kindness. Their intervention truly helped to make up for part of our experience. I still do not recommend it. Customer relations and service remain paramount in this type of establishment, and having to appeal to management remains very disappointing when one is taking a few days of vacation and expects a minimum of hospitality."