JAZ Sharm Dreams Resort

"This hotel clearly used to be great, but poor maintenance and declining standards are ruining the experience. Maintenance and Hygiene — The Biggest Problem All our sinks were clogged, lights were flickering, and the electricity in our room broke down. Many areas were noticeably dirty. I never saw cleaning staff wash their hands, even after handling rubbish and then putting fresh bedsheets on beds. Some supposedly clean sheets smelled bad. Hygiene standards are unacceptable and should be management's first priority. Facilities and Internet The facilities close just as the intense daytime heat becomes bearable. Evening opening hours should be extended. Wi-Fi was below 10 Mbps, frequently disconnected, and sometimes required waiting for the login system to fix itself. VPN connections didn't work, making remote work difficult. Food There's plenty of variety, but most dishes repeat daily and nothing is exceptional. Breakfast: Pancakes and eggs are the best options, but expect long queues. Eggs are cooked in excessive oil, and chocolate topping for pancakes regularly runs out. Brunch: Very limited, practically no decent meat. Pizza: Decent, but expect waiting and queue-cutting. Juices and desserts: Artificial, diluted juices and surprisingly bland desserts. Service: Meal times are strictly enforced, food is removed promptly, and nobody manages queues. Dinner gets crowded quickly. Staff and Tipping Staff friendliness often feels transactional, with constant expectations of tips. Some employees insist on helping unnecessarily, seemingly to receive something in return. $1–2 is sufficient for small services. Overpricing and Hidden Charges Be careful with taxis, excursions, and hotel services. Prices can be wildly inflated, and hidden charges are common. Always negotiate, ideally starting at half the asking price. The hotel's spa was particularly disappointing: €150 for a short massage and body scrub using what appeared to be a shared towel. The price quickly dropped to €50, yet even €25 seemed excessive. Some staff also privately requested additional tips when the manager wasn't around. Final Thoughts The hotel has potential, but poor hygiene, neglected maintenance, mediocre food, inconvenient opening hours, and aggressive tipping and upselling seriously damage the experience. I could list more problems, but I'm not convinced management cares. At the very least, fix the hygiene."

"Our beloved Hotel they have the best beach over all sharm elsheikh"

"It was an amazing holiday and experience. The hotel was amazing and the staff were always friendly and helpful especially the lifeguards, Alaa the lifeguard every morning as soon as he saw us would make sure we had our sunbeds in our favourite spot by the pool and would always lay our towels out on the sunbeds for us, he would also make sure I had plenty of shade throughout the day as I don’t really like to lay directly in the sun all day so he would make sure the sunshade was in the right place as soon as he saw I was in the sun. The food in the dining hall was amazing and you were always looked after, once they got to know you they would seat you as you walked in and bring your drinks to your table as they had remembered what you would drink. The entertainment team were always making sure you were enjoying your holiday especially ninja who was amazing and you could have a laugh with. They would always let you know what was going on during the day and evening. Some reviews I had read before going gave mixed reviews but I can not fault anything about the hotel and staff."