Steigenberger Resort Alaya

"The complex is architecturally very beautifully built. The rooms are spacious and also very clean and quiet. Unfortunately, the beach was not directly accessible because repair work was taking place on the pier. The service on the first day at the beach was not satisfactory. Unfortunately, the waiting time for water or anything else was longer than 1 hour, and sometimes nothing came at all; this should be improved. There were plenty of lounge chairs available."

"The hotel has a beautiful pool area, very clean. The food was excellent and varied; we felt very comfortable since there were no children present. The architecture of the hotel is very appealing."

"Stay: 2–10 October 2026 | Room 1205 | Travelling as a couple This was our second stay at Steigenberger Resort Alaya within just three months, following our first visit in July 2026. Our first experience was so wonderful that we knew we wanted to return. Our second visit confirmed that we had made the right decision once again! We spent eight wonderful nights here as a couple, enjoying the beautiful surroundings, relaxing atmosphere and exceptional hospitality. However, what truly makes this resort special is not just its beautiful gardens, swimming pools and comfortable rooms. Above all, it is the people who work here and put their hearts into making every guest feel welcome. The beautiful grounds, well-maintained pools and comfortable accommodation provide excellent conditions for a relaxing holiday. But it is the kindness, genuine smiles, professionalism and dedication of the staff that make the real difference. Thanks to them, guests feel appreciated, cared for and truly welcome. Our Special and Heartfelt Thanks We would like to express our sincere gratitude to the wonderful people who helped make our stay so memorable. *Mr Khedr – our room attendant, Room 1205. Thank you for your daily hard work, attention to cleanliness, care for every detail and consideration for our comfort. We truly appreciated your dedication and kindness. *Mr Abd El Hamed – the waiter who looked after our table in the main restaurant. Our special thanks for your warm hospitality, professionalism, friendly smile and attentive service during every meal. You made us feel especially welcome and helped make our dining experience pleasant and relaxing. *Mr Salah – main restaurant service team. Thank you for your kindness, professionalism and friendly approach. Your dedication and care for the guests are truly appreciated. *Mr Hamdy Ahmed – Main Restaurant Manager. Thank you for your excellent management, commitment and dedication to maintaining high standards of service. The welcoming atmosphere in the restaurant is also a reflection of your hard work and leadership. *Mr Ali A. Daym – beach restaurant service team. Thank you for your friendly service and warm hospitality, which made our visits to the beach restaurant so enjoyable. *Mr Ahmed – swimming pool lifeguard. Thank you for your vigilance, professionalism and care for the safety of guests. Your work allows us to relax and enjoy the swimming pools with peace of mind. *Mr Abd El Rahman – poolside guest service, including drinks and refreshments for guests on the sun loungers. Thank you for your friendly attitude, attentive service and care for our comfort while we relaxed by the pool. Your service made our holiday even more enjoyable. *Mr Abd El Rahim, Mr Karrem and Mr Mohamed – pool bar and poolside lunch service team. Our sincere thanks for your professionalism, kindness and the friendly atmosphere you created. Your hard work made our time by the pool even more relaxing and enjoyable. Gentlemen, thank you all from the bottom of our hearts! Your dedication, kindness and daily efforts make a real difference. We will remember you all very fondly and sincerely hope to see you again during our next visit. Our appreciation extends far beyond the wonderful individuals we have mentioned by name. We would like to thank the entire hotel team, because every member contributes to creating a place that guests want to return to. Special thanks go to the head chef and the entire kitchen team for the variety of dishes, the meals prepared every day and the tremendous work behind the scenes. We appreciate the effort, commitment and passion that go into preparing food for so many guests. A huge thank you to all the waiters and restaurant staff for their professionalism, friendly service and attention to guests' needs. You make dining a genuinely enjoyable part of the holiday experience. We are equally grateful to the entire housekeeping and cleaning team. Your hard work ensures that rooms and shared areas remain clean, comfortable and well maintained. Your contribution is essential and deserves great recognition. We must also give special recognition to the gardeners, whose dedication keeps the resort so beautiful. The lush greenery, lovely plants and carefully maintained gardens create a wonderful atmosphere, and walking around the grounds is a real pleasure. Your work plays a huge part in the beauty of this place. We would also like to thank every other member of staff we met during our stay for their helpfulness, smiles, kindness and daily dedication. Finally, our sincere appreciation goes to the hotel management team. Creating a resort where guests experience such professionalism, warmth and hospitality requires excellent organisation, commitment and care for the entire team. Thank you for maintaining the high standards and welcoming atmosphere that make us want to return. A Special Thank You for Our Wedding Anniversary ❤️ We would also like to express our heartfelt thanks to the hotel management and the entire team for the lovely surprise prepared for our wedding anniversary. We were truly touched to find a beautiful anniversary cake waiting for us in our room. It was such a thoughtful and kind gesture, which made our special occasion even more memorable. We would also like to thank the team for arranging a wonderful anniversary dinner at "Mashawi Restaurant". The preparation, attention and care shown to us made the evening feel truly special and unforgettable. These thoughtful gestures meant a great deal to us and once again demonstrated the exceptional hospitality and personal attention that make Steigenberger Resort Alaya such a wonderful place to return to. Thank you for helping us celebrate our wedding anniversary in such a beautiful way. We will cherish these lovely memories for a long time! ❤️ Coming back to Steigenberger Resort Alaya after just three months was the best confirmation that our positive impressions from our first visit were no coincidence. During our second stay, we once again felt genuinely welcome, comfortable and well looked after. These are the experiences that turn a hotel from simply a holiday destination into a place where guests want to return time and time again. Steigenberger Resort Alaya is much more than a beautiful resort with excellent facilities. **It is the people who give this place its unique character. For us, the greatest asset of this hotel is its wonderful team. Their kindness, dedication and genuine hospitality are what make the difference between a good holiday and a truly unforgettable experience. We leave with beautiful memories, sincere gratitude and the hope that we will have the pleasure of returning again. To everyone at Steigenberger Resort Alaya, we wish you good health, happiness, continued success and many reasons to smile. Thank you for everything you have done to make our holiday so special. We will remember you all very fondly! Until we meet again – hopefully very soon! ❤️ Warm Greetings from Autumn in Poland!"