Doubletree by Hilton Mangroovy El Gouna Resort

"This is far from our first trip to Egypt, so we really have plenty of other hotels to compare it with. As a rule, we never return to the same hotel twice because there are so many options and we always want to try something new. But this is the first hotel I would definitely come back to. Everything here is wonderful, starting from the very moment you check in. After 22 hours of travelling, when you are absolutely exhausted, they give you a warm cookie, you grab yourself a coffee, and you can finally relax. It may seem like a small detail, but it is exactly these little things that make you feel genuinely cared for. I would especially like to mention the staff. And I really mean everyone: the reception team, restaurant staff, beach staff and bartenders. They respond immediately to any request or comment and genuinely try to make your stay as comfortable as possible. I was particularly impressed by the hotel management. You regularly see the management team around the hotel, in the restaurant, on the beach and near the bar. They approach guests themselves, talk to them and ask whether everything is going well and if they have any comments or suggestions. I really appreciate this approach because it shows genuine attention to both guests and service quality. The hotel itself is very clean and modern. The rooms are new, beautiful and comfortable, and the grounds are very well maintained. It is simply a lovely place to spend time. The food is also very good. The selection may not be as huge as in some other all-inclusive hotels, but here the focus is on variety rather than quantity. You don't get the feeling that you are being served essentially the same dish in three different variations, which is often the case at all-inclusive resorts. A special highlight is the freshly squeezed juices at breakfast. They are amazing! Lunches offer a little less variety, but the dinners are very good. If I had to mention one downside, it would be the very shallow entry into the sea, so you need to walk quite a long way to reach deeper water. However, during high tide, even this doesn't feel like much of a problem :) We also knew about this when we booked the hotel, so for us it was completely fine. Overall, this is one of those rare hotels where you can genuinely feel the attention to detail and the sincere effort to make every guest's stay as comfortable as possible. For the first time after a holiday in Egypt, I can honestly say: this is a hotel I truly want to come back to. ❤️"

"We had a very pleasant stay; the staff takes great care of us and quickly learns our habits (what we drink in the morning...). The hotel is very clean and the environment is charming. Only downside: too many smokers during meals."

"We were at this hotel in mid-October. I'll start by saying that I really liked it. Hotel New, very (!) stylish, minimalist, tasteful design in both common areas and rooms. Visual side 10/10. Just complete bliss. The pools were a bit cold, I would like some kind of heating, it's good for adults, but cold for children. Children's pools without heating :( The child hurt their leg in the children's pool, they never understood what it was about, but the girls immediately helped with treatment and bandaging. Number. Clean, tidy, cleaning 9/10, but it seemed to me that the floor and mirrors were not cleaned perfectly, so I lowered the rating. Everything is provided in the room for your convenience. Cons: The towels are super soft and gentle, I was initially happy, but then when I saw how many pills were left on the body, I was upset. The body lotion seemed spoiled to me, it had a very unpleasant smell :( but maybe it's subjective. I didn't understand. Otherwise, everything is great, the bed is big, we slept happily. Food. Diverse, tasty, there were not perfect dishes, but I would give the cuisine 10/10. Very friendly waiters who love children and always interact with them nicely :) The coffee could have been tastier, but that's more of a suggestion. Sea. Nearby, there is a shuttle, and it's also not far on foot. Comfortable depth for a child. The sea was clear, slightly cool, but not cold to swim in. It is comfortable on the beach with the wind, not hot. The sea is shallow, which is more of a plus with children. But it's far for adults to go. The only terribly unpleasant downside, which unfortunately was disappointing, was the staff who stopped us at the checkpoint before we were already leaving on the transfer from the hotel. The reason is a broken iron that we didn't even take out or touch. And honestly, I don't know, didn't the staff check the room before us and see the defect? Or is this just some trick? Mixed feelings, they asked to pay $100 for the iron. If we had actually dropped it - there would be no questions, but we didn't even take it out or turn it on. So because of this, I have very mixed feelings, I really liked the hotel, but this attitude - no, absolutely not. Because this situation arose at a very convenient time, when we were already supposed to leave for the airport and there was no time to figure out who broke it and why. So I don't know if I would want to come back after this, even though we left before with very pleasant emotions."