Radisson Blu Hotel Cairo Heliopolis

"A very sweet experience. The hotel is quiet and clean, and the service from all the staff was excellent. I thank the supervisor of the seventh floor, Fatima Mohamed Ali, for meeting all needs. Everything was organized and comfortable, and God willing, it won't be the last time."

"Dirty rooms with dust everywhere, carpet visibly worn and stained, worn-out towels, and even toilet paper rolls left half-used by the previous guest. The experience was terrible. We had to ask for a room change because the shower drain was clogged and flooded the entire bathroom in less than three minutes. After 10 hours of being away from the room, the problem had still not been resolved, despite the front desk having falsely reassured us to the contrary. At the time of the room change, no one deigned to help us with our suitcases. As if that weren't enough, while in the rest of Egypt (and in the first room) the electrical outlets were compatible with normal chargers (like the iPhone one), in the new room they were not. When we asked for an adapter, the front desk replied with extreme rudeness, saying they didn't have any. Facility and management completely inadequate. Highly unrecommended!"

"I would like to thank Miss Dina for her efforts and her very kind and helpful assistance to me."