Jewel Glorious Hotel

"Even the one star I gave this hotel is too much! As it is worse than the last Hostel in Cairo! They require foreign residents to pay in dollars, while the rooms are very dirty and old, not at all European standards! The bathroom in particular was in incredibly bad condition with swollen doors from humidity, a water heater in the bathroom that I had to turn on and wait over an hour to take a bath! Muslim prayers can be heard in the corridors at irrelevant times of the day! Also, at breakfast, flies were flying and sitting on the food as they had no covers! Also, when I asked the employee for coffee in a sachet, in front of our eyes he put two sachets on the breakfast buffet and the rest in his pocket! Its price is outrageously high compared to the amenities and the accommodation conditions!"

"One star is too high for this hotel. Allocated by Egypt Air, due to Heathrow problem. Room was disgusting, large patches of wall paint bubbling, door lock had been hacked open & replaced badly. Skirting & doors dirty. Cups cracked & chipped. Bathroom glasses unusable. Did not need torch, gap around main door gave plenty of light! Safe lifted out of cupboard. Waited 1.5hrs for our plastic covered set meal. Evening meal no waiting, but the set meal was barely warm. Worst hotel I have ever been in"

"This hotel is far from Glorious. May be 30 years ago. The Welcome from the ladies on reception was far from warm. They were indifferent, arrogant and not helpful. Didn't understand English. The door to our room needed replacing, see photo. The room was not very clean, see photo. Damage to walls. Fuse board in the bathroom is considered dangerous in most countries, not in this hotel it seems, see photo! Could only get radio channels on TV but when we called the reception no one came up in the 3 days we were there. Constant sound of hammering and building work in the hotel lobby, our floor and floor below. They were using part of the hallway on our floor to make an extra bedroom, see photo. The restaurant where we had breakfast was dirty, options very limited. Half of the menu options for lunch or dinner dinner weren't available. The gym was dirty and half of the equipment were either dangerous or not working. We looked for the coffee shop in the basement as per sign but found soldiers with machine guns in the basement instead. Not sure what they were guarding, didn't hang around to ask. The hotel grounds is a community club. The pool is used by the locals from morning to midnight. I'm not exagerating when I say more than a thousand people use the pool in the 24hr period. They have swimming lessons for the locals from 3pm to midnight. There was no tennis court as advertised instead there was a football acedemy for the locals. Football pitch was rented out 24hrs a day. There was a Karate lessons on the grass in the hotel grounds. Most of the information on the booking.com site about this hotel is incorrect. Eg. No airport shuttle. Staff smoke in the hallways, toilets. I even saw some of the managers smoke in the lobby next to the no smoking sign. I could go on and on. In summary this is not a 4 star hotel. I give it 1 star. You have to be on your toes not to get injured. My son nearly slipped on the sand on the floor tiles in the hallway from the building work."