Golden Carven Hotel

"Check in were smooth, afternoon stuff were friendly…. By checking in I have informed them that I am leaving by early morning as my partner and the kids were flying, at 2:30 AM while I were escorting them to the airport I was treated by the reception as if I am escaping from the hotel !!!! (Despite the fact that I have paid for two rooms in full by the check in) so they have sent two lads to check the rooms if I have stolen the furniture or any of its appliances !!!! That was 2:30 AM while I was driving my family to the airport. After a quick check I was let to leave the hotel to give a ride to my family to catch their flight. So to be honest they should have a bit of training in how they deal with their guest in house … Don’t recommend it if your flight time is tight as this might lead to more time consuming while checking out. Check in stuff was brilliant just to be fair."

"Very bad communication to guest, too un satisfied rules !! GM could not solve our problem ! And they left us waiting for check in more than 2 hrs !! Stuff are not professional Very poor against value ! Last time to try it , maximum to ranked as 2 star hotel ! "

"The hotel staff and the restaurant inside are amazing!!!! the only problem was the room. very basic and the bathroom didn't seem very clean. I wish next time they have improved because the location is very convenient , the staff very helpful, they even sent a taxi if you ask to transfer you. They just need to take care of the cleaningness of rooms."