Atlantica Sungarden Beach

"Our family have just returned from a week at Atlantica Sungarden Beach and had a great time. The location is fantastic - walking distance to the town and a bus stop just outside to get to Protaras. The beach is also just a two minute from the hotel and is spectacular, especially in mid/late afternoon when the sun is going down but the sea is still warm. The food in the restaurant was good and had varied choice but the themes (e.g. barbeque, Italian) didn't always come across. The drinks were good too and you can ask for large ones if you're not happy with the standard cup size. The two main negatives of the whole experience were check-in, as we were given no information so had to ask at reception for a lot of basic things that could have been covered in an information sheet. Also, the entertainment after the mini disco was bad in both the Amphitheatre and the main bar. This meant there was little to do/go with young children quite early in the evening. Overall though I would recommend the hotel especially in October half term."

"This is quite a large hotel on the edge of Ayia Napa so is a great location for access to all facilities in the area. The surrounding sea, beaches etc are absolutely stunning and quite honestly you would be hard pushed to find anywhere more beautiful. The hotel is not new and there are some aspects of it that need upgrading. The mirror in the bathroom and the shower surrounds for example were rusty and need replacing. Our room was a large family room in one of the bungalows. It was an excellent space for our family of 4 and we had our own sunloungers and terrace. Food - not as good as the Atlantica Aqua Blue (stayed at Easter). I have a gluten intolerance and whilst this is catered for - for the evening meal, there were a couple of occasions where there was nothing I could eat from a protein perspective. The lunch menu was much better for this. Perhaps the hotels could share expertise as we never had this issue at the Aqua Blue. All inclusive drinks - both hotels are a 4 star and we came across some big differences at the Sungarden Beach. Basic spirits such as aperol, cinzano, martini etc were not included (they were at the Aqua Blue). Also the cup sizes of drinks round the pool were tiny and at one bar we were told that none of the drinks were included in our package yet at the other bar - everything was included. Very confusing. The cleanliness of our room was brilliant and we were very pleased with this aspect. However on the last morning (check out was 12 noon) the maid knocked on the door and entered our room at 8.40am to ask what time we would be leaving. My husband and children were dressing for breakfast and we told the maid 12 noon. She then continued all morning to follow us round (and repeatedly wished us a happy flight). My husband had to politely say 3 times that we were not finished in the room when he took two of our cases to reception. We wanted the children to use the pool one last time and we were in plenty of time returning for a quick shower before leaving. When we returned,again the maid was stood outside our room and at this point (10.50am) the room key had stopped working and she had to let us into our own room. I found this aspect very awkward and nothing I have experienced in any other hotel where usual practice is to leave well alone until the room is vacant. I appreciate what a difficult job they have to do and will just be being efficient however this spoiled our last morning somewhat. Overall a good stay however I think there are some aspects which could be improved and learning from a partner hotel."

"Yet again a wonderful time at this hotel, A big thankyou to all the staff. For great service. Bars Restuarant etc etc Hotel never fails to please us. Met some lovely people.... See you all again soon Our 6th Year. Shirley & Chris P."