Hotel Croatia Cavtat

"We are just home from a week in Hotel Croatia. We loved it. Huge hotel. Staff were helpful and friendly. Our room was clean, comfortable and well maintained. Housekeeping were in twice every day. Breakfast was great, a good variety of food available, something for everyone. There was a buffet every night for €20, basically all you can eat and a wide variety of choices of starters, main courses and desserts. The only downside for me was that, even though we were on the 9th floor, our balcony looked into a bank and a big grey wall. No sun hit it all day (room 933) Even though it was 9th floor it really felt like we were in the basement. I was really disappointed because I usually enjoy sitting out on the balcony, not this one, it was dismal. I could have asked reception to move us but I didnt like to so we just put up with it. I suppose the lesson learnt is you have to pay extra if you want any sort of view. We were out & about a lot during the day but I really wished we had a balcony I could use at night. The whole back of the hotel is dark most of the time. I would def stay here again but I would be requesting a room at the front or side. The pool area is lovely and we spent a lot of time there. Lovely warm indoor pool available also if weather is cool. Food great at pool cafe. Spectacular views from the hotel, absol stunning. Lots of steps to get from hotel to Cavtat town, golf cart available to bring you up and down if you can't face them. Perhaps not suitable for those with mobility issues. Cavtat is a beautiful scenic place, very quiet and has lots of cafes/restaurants/bars. I would def recommend Hotel Croatia and would have no hesitation staying again but in future I would be asking them not to put me anywhere at the back of hotel because the view is really dismal."

"Location is excellent however there are many, many steps both inside and outside the hotel. The food is over cooked and very average definitely not 5 star more like 3 star. I paid for half board but after trying the evening meal twice decided to pay for a restaurant in town for the rest of the week. The shower runs hot then cold, I complained about this but it’s still the same. The staff are unfriendly. Room service take towels, cups away but don’t replace them. When I asked for towels as they had been taken and not replaced it took hours for them to come. Cocktails over priced and not made correctly. Indoor pool very cold. Two of the four running/training machines not working which when I reported they said they know ! The gym is lacking on equipment. Cavtat is beautiful so will return there but not to this hotel."

"When you book a junior suite with ocean view, you dont expect to be looking at hotel roof and solar panels. But it doesn't stop there - the rooms are somewhat dated - the carpet has stains and the small decorative scarf at the foot of the bed was stained. Better off without that stained thing. The shower is horrible - the shower head is in the middle with no way to contain the water even when cramping myself in the corner. So the water is all over the shower floor. So now we are doing wet floor management with their towels so that other people in the family can use the toilet without soaking their feet in water. Totally unacceptable design - should not be dealing with this nonsense on our vacation. The room does not have enough lighting at night. The AC system controls are outdated - just could not get it to keep the room at a good temperature- either too cold or stuffy. I had to be the thermostat boy. We have a small additional toilet in our room - the flush doesn't have the siphon action - just releases water - that is not a flush! My wife wanted to use the hair dryer - the speed control on that is broken and the nozzle seems to be glued with tape. Tge towel warmer doesnt do anything. I have to give them credit for breakfast - they are feeding an army but they did a great job of replenishing things and gaving an overall decent selection of things."