Helena Sands

"Fabulous! This is such an amazing hotel! We decided to treat ourselves to a suite and had a lovely big sitting room and separate bedroom. All absolutely spotlessly clean. Great bathroom, loads of storage, tea and coffee making facilities, hairdryer in the bathroom and mini fridge. Lovely little balcony with spectacular views over the beach. Pool towels provided. We were half board and the food was fantastic. Breakfast ,wow! Everything you could possibly want every day all beautifully cooked. Real scrambled eggs, omelette cooked fresh in front of you, the best hash browns ever! Dinner also stunning every night. Even though we book half board we would normally go out 3 or even 4 nights depending on the food in the hotel but we only went out once and that was to Khans Tent(well worth it!) Loads of choices, different every night. The pochetta was my favourite. The pool is the most beautiful looking one we've come across and a lovely place to lay in the sun. However, this is the only negative , it was freezing! We couldn't understand why hardly anyone was in it. Such a shame. We had a couple of days of poorer weather as late September and went to the indoor pool and spa area which was a lovely option to have. The location for us was also perfect. Helena is set right at the end of Sunny Beach so you don't hear any of the noise but it's all right there if you want it. It's a fair walk all the way along and back again, so one day we went along on the little train , another by bus which was a lot cheaper. We also went to Nessebar by bus which was well worth a visit. Would highly recommend this beautiful hotel. All the staff were great too!"

"Just back from 10 nights at Helena Sands. Good points: clean hotel, lovely staff very helpful, good hot showers and good choice of food (we had half board). Not so good points: bath too high so made it hard to have a shower, (a few rooms have walk in shower but they all should be like that in my opinion), hairdryer useless (if you have long hair would advise taking your own). Food was always lukewarm at best but mostly cold, although it was tasty."

"Ok let’s do positives first. 1. Got there and some fruit, cheese meat and bread been left in restaurant for us but no drink. 2. Got to room shower in bathtub which was too high for me as disabled mentioned to rep next morning and she said I would have to pay for an accessible room after reception showed me and I said yes they said no charge as I am blind and also use a stick to walk.3. Go out of the gate by the pool right onto the beach sunbeds on left and right of the day beds belong to hotel and lots of them. 4. Lots of sunbeds around the pool with umbrellas so no need to put towels on them early as will always be able to find some. 5. Go out of gate at back turn right lots of bars and restaurants my favourite was the Island food bar ate 4 times here and each one was delicious and not overly priced 51€,59€,€90 that was steaks etc45€ 6. The mini train turn left is good I read bad reports on this but get on and can right to the end by flower street or choose to get off at any stop along the way 4€ per person per trip 7. Rooms lovely and large and kept very clean along with the rest of hotel 8. Go out of door by reception and over bridge into Helena park hotel up a small flight of stairs out of their reception over the road catch number 8 or 5 bus to Old town 2.70€ each very crowded bus but worth it then we got a sea taxi back 10€ each dropped at harbour sunny beach Negative - hard to communicate only few people could understand us hubby asked where jam was for me in restaurant and he was met with odd looks and the lad said said jam snugged his shoulders well it is by the yogurts if you are looking for it lol"