Grand Hotel Pomorie

"Comfortable room,clean and warm. Delicious food-breakfast and dinner.SPA is as well good, but overcrowded most of the time.No park places available!!!"

"We thank TripAdvisor for giving us the opportunity to express our opinion. Since the management of the Grand Hotel - Pomorie has not responded to any of our emails or our request for a refund promised upon our departure. Indeed, we had booked and paid for our stay from October 13th to October 24th, 2025, but due to a sudden rise in my blood pressure, I was rushed to the hospital where an abnormal rise was found due to the sulfur contained in the hotel's thermal pool We presented the doctor's note noting the rise in pressure and accepted by the hotel. We then had to pack on the 19th Oct, book flight back home. On the day of our departure, the Desk Manager asked for my IBAN account number, just to lull me into a false sense of security, wasn't it? We duly paid Euro 1599. and expected a refund of euro 700 since the 19th Oct/2025. DavidPtito & Lilia Fisher"

"This is supposed to be a wellness resort. It does have mineral water pools, saunas, etc. However, smoking is not only tolerated, but allowed. The room smelled like cigarettes. I cannot open the balcony as smoke comes in, I cannot sit on the balcony and enjoy the beautiful sea view, because smoke comes from all sides. The restaurant buffet is decent, but I cannot enjoy it as there is very limited indoor seating and in the fully enclosed patio, a lot of people smoke and there is no ventilation. If you want to enjoy the Black Sea and do some spa activities, and you do not smoke, this is not the place. I do not understand how the hotel management can allow such a blunt violation of the law."