Savoy Garni

"Disappointed in this hotel for the following reasons. Too many stairs with no elevator to access reception. Dangerous when going up or down with a suitcase. Very small lift which means you wait a long time to access it with your luggage. I would use the stairs but not with my suitcase. Bathroom was very clean but be warned the toilet is in one room and you need to go to the shower room to use the sink. Walls of my room had chunks missing from them. It looked nothing like the photos on the website. Breakfast okay but basic compared to other hotels. Staff were nice. I stayed three nights as part of a tour group. I will not be staying again."

"We stayed in this hotel for four nights. Six adults ranging from 28 years old to 68 years old. First the positives. The location is ideal. Great place to start exploring the city. It is in a quiet backstreet, but close to a lot of shops and restaurants. Right outside the inner city, but close enough so it is just a short walk to all the big museums. The rooms are spacious and the beds are comfortabele. The breakfast itself is ok. Nothing special, but decent. Then the negatives. The breakfastroom, which is also the reception, is way too small. On certain days people had to wait to find a seat and it was very crowded. In the pictures on the booking websites, it looks like a trendy hotel. This is not the case. The furniture actually is old. If you like that, great. But there were a lot of things that should not happen in this type of hotel. Our chandelier kept flickering for four days straight. Both of our bedside lamps were broken (the lightbulbs were not attached). There is no closet, only a place to put your bag and hang your coat. The bathroom is really small. The towels are small. There is no body lotion, no conditioner, no showcap. This to me is not all necessary, but for the price of this hotel, it is. But the main thing is that the walls are basically made of cardboard. We could hear our upstairs neighbor walking all the time. We could even track them walking to the bathroom and toilet and back. If the people in the rooms next to us turned on their shower or used their toilet, we could hear them. We were almost able to follow their conversations. Any noise in the hallway (which is an open staircase across all six floors) could clearly be heard. Same problem with the windows. You can hear anyone walking and talking on the street (we were on the fifth floor). And also, the staff is not friendly. Except for the sweet lady responsible for the breakfast. The woman at the reception in the evening is just plain rude. Overall, great location, but really not worth the price. It looks like they tried to save on everything, but still charge you the full price of a luxury hotel. It is too expensive for what you get. Even in Vienna. (Also note, if you have limited mobility. There is a steep staircase to the entrance, which cannot be avoided. Once inside there is an elevator, but is is really small. It can barely fit 3 people)"

"Access is up a flight of 19 steep steps so you need to be fit and have no mobility problems in order to gain access. At the top of the steps there’s a rather awkward manoeuvre, particularly when you arrive with luggage, as the (heavy) door opens outwards over the step you are standing on! The bed was comfortable but there was no wardrobe in the bedroom. The bath was very high sided so a bit awkward to get in and out of round the shower screen. It was a bit noisy as there are road works in the street outside ( outside hotels control) which start before 8am - due to continue for another year. Very convenient location Breakfast was standard fare- had to queue for a table at the weekend. It wasn’t all bad but we wouldn’t go again. We visit Vienna frequently and there’s plenty in this price range offering better value."