Renaissance Wien Hotel

"I had a very pleasant stay at the Renaissance Vienna Hotel. The location is excellent, with easy access to Vienna’s city centre and attractions such as Schönbrunn Palace and the historic centre. The hotel was comfortable and well maintained, but what really stood out was the service. A special mention to the Serbian lady at the reception, who was extremely accommodating, professional, and welcoming throughout my stay. She made the whole experience even better. Overall, a great stay and I would definitely consider coming back."

"The hotel itself has clearly benefited from a recent renovation and presents itself as modern, clean and well maintained. Parking is easy and convenient, which is a real advantage in Vienna, and both the bar and restaurant were open during my stay. The rooms are comfortable, fresh and generally very good. One surprising weakness for an international hotel, however, is the rather poor selection of non-German-language TV channels. A few more international news and entertainment channels would not seem an unreasonable expectation. The bar was one of the more positive experiences. The staff were genuinely friendly, pleasant and welcoming, and they deserve credit for creating a relaxed atmosphere. The food was a different story. It was perfectly edible, but unfortunately had the unmistakable feel of standardised catering-supplier food rather than something coming from a kitchen with much ambition or personality. Even the supposedly famous Marriott Burger was remarkably forgettable. Nothing was actually bad, but very little gave you a reason to order it twice. The location is probably the hotel's biggest drawback. Step outside the newly renovated surroundings of the hotel and the contrast is quite noticeable. This is not the elegant, historic or postcard version of Vienna. The neighbourhood feels rather worn, tired and distinctly uncharming, and it is certainly not an area where you are tempted to go for an evening stroll simply to enjoy the surroundings. So, overall, a perfectly OK hotel: newly renovated, comfortable rooms, excellent parking and some very friendly people behind the bar. If you need a practical place to stay and have a car, it does the job well. But if you are coming to Vienna looking for Viennese charm, an interesting neighbourhood and memorable food, you may want to look elsewhere."

"We really enjoyed our stay at the Renaissance Hotel. We had a pleasant experience and appreciated the friendly and welcoming atmosphere. Our room was very comfortable, with a comfortable bed, and everything was clean, neat, and well maintained. The hotel itself was very pleasant and cozy, and we really enjoyed spending time there. The gym and sauna were also very convenient and a nice addition to the stay. The location was excellent as well, making it very easy to get around and explore the area. A special thank you to Margarita, the hostess, who was always very kind and welcoming. Charles, who served breakfast, was absolutely wonderful — always smiling, attentive, and ready to help. He was very good at anticipating what guests might need and making sure everyone was taken care of. We felt that the other members of the breakfast team could learn from his approach, particularly when it comes to being attentive, proactive, and warm with guests. We would also like to mention Brendan at the bar, who was always friendly, smiling, and pleasant to interact with. At the front desk, Alex was always approachable and helpful, and we could come to him with any question. He was happy to assist and always had good recommendations and advice. Djamiilya was also at the front desk during our stay. Overall, we really enjoyed our time at the hotel and would be happy to recommend the Renaissance to others. We would definitely consider staying here again."