Holiday Inn Express Edinburgh Waterfront

"I stayed at this hotel with a friend last week. My friend told me that a strange man opened her door at 9am and then rapidly closed it. We immediately followed the incident up with the reception lady but sensed inertia. So I wrote to the manager Agnes, detailing the incident with timings and even a dated message from my alarmed friend. Total denial. Disgusting. Invalidating. Just a load of stuff about there key logging not showing the incident. Well the key logging at this hotel must be like Swiss cheese - full of holes. They place their system over the word of a customer who made a prompt report and followed it up. I don’t feel safe at IHG hotels any longer. Anyone can walk in and you are not believed."

"Not the usual standard but more than adequate. A second chair in room would have been lovely. Possibly a bottle opener in room too! Cooked breakfast was cold, hash browns barely cooked. (Beans were only hot bit). Staff at front desk were delightful."

"Never having stayed in Leith before the hotel was clean comfortable the staff were friendly and helpful. The hotel is very convenient for the plethora of restaurants in the area, and the Royal yacht, getting into the city centre was a doddle with the tram Hopefully we will be able to use this hotel as a base again"