The Arch London

"Great food and service from kazuyo and jhun for my birthday meal in Tokio! Strongly recommend anyone to come if you want quality Japanese food"

"This is our second visit to the Hotel. On arrival, the staff were very welcoming, friendly and attentive. They even made sure a room was ready for us at eleven in the morning which was unheard of for a hotel! We syaed at the hotel for dinner at the marvellous Tokii restaurant. All the reviews we had read said the staff weren't terribly attentive but we found the opposite to be true. Always someone on hand should we need them. We both had the Omakase 'chefs choice' menu, consisting of 13 courses, all very small, but delicious. We'd never done anything like this before so have no basis for comparrison, but we loved it. Various sushi portions, miso soup, a street-food style nori cone with rice and salmon ending with mouth-watering watering strips of wagyu with griddled asparagus which was heavenly, one of the single best things to have eaten. We also opted for the sake pairing where we tried four different types of sake thoughout the evening. Both the food and the sake were served and described by the lovely Valentina, who was a wonderful host and very knoweleable, teaching us all about the sake process and the different types of milling and distillation which produce such varied products from a single grain source. It made for a thoroughly enjoyable and quite eductaional evening! Afterwards we retired to the Malt bar where we continued the evening with a delicious selection of Japanese blended and single malts. The bar is tragically overlooked - we were the only ones there. What a wonderful way to end the day though. Regarding the room, the beds are incredibly comfy allowing for a great night's sleep. Breakfast the next day was freshly cooked for us rather than a buffet, but there was also a selection of meats, cheeses and pastries, and this suited us perfectly."

"This was my 6th stay here, and each trip somehow tops the last. The reception staff was impeccable making our trip incredibly memorable, from the best breakfast to the top tier concierge team working to make our wedding week incredible. Adrien especially (the concierge) is a master of his craft handling our wedding night turn down service to even having my wedding dress shipped back to the US (which he personally dropped off for us). This hotel is our home away from home, and I wish we could gatekeep it and keep it to ourselves as our little secret, but alas, it’s too good not to share."