Sol Tenerife

"Awful, They are too restricted. Booked eith jet 2 and the rep was awful so rude. Pools closed, key cards didnt work 10 plus time was on 11th floor and had to keep going back and forward to reception. Staff were not supported when I was distressed. Single parent with 2 children. They asked me and my 2 young children to leave with no time to pack. Shocking reaction of hotel. Cockraoches all over, food disgusting. Hotel staff rude. Do not go here"

"It has been a wonderful few days with the family. The staff is very kind and friendly, including the front desk staff, waiters, children's activity leaders, and cleaning staff. Always with a smile and helping at all times. Special mention to Thomas, Guille, Noemí, Ana Cristina, and Jenesy."

"I always go to this hotel for vacation because of the wonderful people who work there, who make us feel at home. Starting with the wonderful manager Carolina, so sweet and organized, who always does everything possible so that I have the best stay possible. Second to none! The entertainers, with Dani being the big star for his great friendliness and charisma, Noemí who is very nice, Nadia whom I missed this time, and the new guy who was a pleasant surprise. He doesn't seem new at all because of how well he does it, Guille. From the all-inclusive staff, I missed my Rosi this time, but super Alberto was in charge of the fort! In the restaurant, everyone working non-stop, they are machines. And the even bigger machines and super nice people at the pool bar (María, Marga, Dani...). The people who clean and do the rooms, leaving them spotless every morning... The reception staff (Carmen...) and I'm sure I'm forgetting someone (Yaiza, come back soon!). All these people with their great work and friendliness are the reason why I always repeat at this hotel for all my vacations instead of choosing another hotel or destination. THANK YOU VERY MUCH :) Everything else was great. The room was great with a sea view, super quiet, and with a lot of water pressure in the shower, even though it was on the 11th floor. All thanks to Carolina. The activities are non-stop: yoga, pilates, tabata, water aerobics, water polo, water volleyball, water bikes, darts, ping-pong... Suggestions I think more drinks should be included in the "all-inclusive," such as fresh orange juice and the barraquito, so typical and famous on the island, which is delicious and Dani made them to die for! Regarding the restaurant food, there is a lot on offer, but it could be varied a bit more because those of us who go a lot know the menu by heart, especially for the "all-inclusive." More food could be included in the restaurant, especially healthy options, since it is usually hamburgers with french fries, churros with chocolate... It would be great if the all-inclusive bar opened from 10 am-10 pm. But 10:30-6 is also fine, which is when the restaurant is closed, so it is well thought out. The night of the white wine and rosé wine tasting was a big surprise, I loved it. In general, the food is good and varied. Grilled fish and meat are always prepared for lunch and dinner, and omelets in the morning at the customer's request, right on the spot, a great idea. I would like for fresh Burgos cheese to be added, the soft kind, because the one served at the hotel is very hard; it seems like a feta without salt, or a mix between feta and Burgos. What really was a nightmare was people smoking and vaping. These suggestions are just for the sake of saying something, because in truth I keep going to this hotel because I love everything and everyone. There is a spectacular amount of entertainment offered day and night, that as a person alone I don't have time to get bored! I recommend it with all my soul, for people traveling alone, families, couples, friends... it suits everyone. Mind you, as a tip, if you want to sleep at night, you have to request a room with a front view of the sea. If not, it might face the street where the nightclubs and karaoke bar are. There are so many of us guests who always return a thousand times to this hotel and it is all thanks to the people who work at this hotel. Thank you so much, you deserve a real award!"