My Story Hotel Rossio

"A hotel with excellent service, a very kind front desk, and staff always willing to help. The location is fantastic and the views, beautiful. It's a shame that the condition of the room tarnished an experience that, otherwise, could have been excellent. The main problem was the condition of the shower, whose floor was truly off-putting to step on. In fact, there was a sign explaining that the stains were not dirt, but a characteristic of the floor itself. Honestly, wouldn't it be better to renovate the floor instead of putting up a sign to justify its appearance? Furthermore, the sink had a significant mold stain that conveyed a very unpleasant impression. It is a shame that a hotel with so many positive things neglects such a basic aspect as the condition of the bathroom, which directly influences the comfort and the feeling of cleanliness of the guests."

"Great hotel, in an excellent location on the beautiful Rossio Square! Metro and subway are less than a 5 minute walk. Joao’ Pedro, the Concierge was very helpful throughout our 4 night stay. He made a dinner reservation for us, and was happy to suggest places and provide directions. We were always greeted with a warm welcome and smile. The rooms are small, but well-kept. The complimentary fruit-infused water offered at all times, and glass of wine available in the afternoon was an added bonus."

"location is good but breakfast all 4 mornings was terrible."