Havendijk Hotel

"People are rallye nice but the price is just too expensive for what you get. Due to a booking on a short notice the only available option was the suite. But the "suite" does not have a suite feeling... there is only one small top light window and it is verdammt dark. What is lacking the most is a heart and soul... would not book again as more than 300 Euro the night for a suite that feels like a cellar room is not appropriate. But again, the people are very friendly."

"This is a difficult one to review - some good points and some not so good. Firstly, I booked via Hotels.com and the description of the hotel describes it has having a restaurant, coffee shop, bar area, secure underground parking. However on checking in, I was told that none of these facilities were available as the hotel was being renovated. The hotel doesn't appear to be in a particularly nice area and when I asked if it was safe to park my car on the roadside, I was told it was "relatively safe", not what you really want to hear and seeing rats running outside the front of the hotel doesn't help - which isn't the fault of the hotel of course, but not nice to see. With the lack of facilities, I tried to cancel the room, but the hotel refused, pointing out that the refurbishments and reduced facilities were mentioned on their website - which they may have been, but weren't mentioned on the booking site I used. To be fair, the Manager was very helpful though. He arranged it so I could park behind a secure gate and also arranged for someone to serve drinks from the bar and I was able to get takeaway food delivered in. The room itself was very nice, tucked away on the 3rd floor and easy to get to if the elevator was working. The room was very spacious, nice Rituals toiletries and a large comfy bed which would give a good nights sleep if not for the early morning noise outside the hotel. For what you actually get though, I felt the hotel was rather expensive. Builders dust in some of the public areas, disappointment due to lack of facilities etc, I would expect better for €125.00 per night."

"The hotel rooms are very cosy and the shower room is excellent. The staff are welcoming and professional. Denis in particular was very friendly and helpful throughout our stay. The authentic Chinese food was brilliant and a real addition to the stay. It’s easily accessible to Rotterdam and would recommend 100% to stay here if you wanted an easy route to the city."