easyJet holidays has today announced a rebooking discount for holidaymakers who were due to travel on Balkan Holidays, whose holiday has been cancelled due to the tour operator ceasing trading.

Customers who make a new booking with easyJet holidays for a seven-night break will get £50 off per person by emailing balkan@easyjet.com within 24 hours of making their booking, by the Balkan Holidays confirmation email showing the names and ages of all travellers, along with the easyJet holidays booking reference number. Travel agents are able to claim on behalf of their customers, with the discount available on bookings made by 31 May 2025.

The tour operator will apply the discount to eligible claims within 14 days of receiving the email.

Paul Bixby, easyJet holidays’ Chief Commercial Officer, said “We’re deeply sorry to hear the news that Balkan Holidays has ceased trading, and our thoughts are with the team at Balkan and the many customers whose travel plans have been affected. At easyJet holidays, we want to help where we can, which is why we’re offering a £50 per person rebooking discount to impacted holidaymakers. We hope this small gesture provides some support as they make new holiday arrangements.”

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Notes to editors:

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About easyJet holidays:

easyJet holidays, which launched in 2019, is a leading package holiday provider which operates from the UK, Switzerland, Germany and France. The company took over 2.5 million customers on holiday in 2024. 

Named UK & Ireland Travel Company of the Year 2024, it offers great value beach and city holidays to over 8000 hotels, in more than 100 destinations across Europe and North Africa, directly through its website and through over 7000 travel agent partners. The ATOL-protected holidays can be secured with a deposit of just £60 per person, including flights and accommodation, as well as 23kg luggage and transfers on beach breaks. 

easyJet holidays is a member of ABTA, and all packages are covered by its Ultimate Flexibility, offering freedom to change a booking, a refund guarantee, and best price guarantee. 

Winners of the Sustainable Future Award, easyJet holidays’ sustainability strategy, ‘Holiday Better’, focuses on three key pillars – create better holiday choices by making sustainable travel affordable and accessible to everyone; keep our holidays special by maximising the benefits and minimising the negative impacts of travel and tourism, and transform travel for everyone by embedding sustainability into business decisions and behaviours and driving meaningful change in the industry. The tour operator has partnered with UN Tourism to help develop the first environmental, social and governance (ESG) framework for tourism businesses, co-designing a measurement tool that is meaningful and feasible for better monitoring how tourism businesses impact, and depend on, people, planet and prosperity. 

easyJet holidays was named one of The Sunday Times Best Places to Work in 2023 and 2024