During these uncertain times we’re here to do all we can to give you peace of mind and comfort when it comes to your holiday.
We’ve created a video to explain some of the changes you can expect to see and we’ve introduced three key Covid commitments to make sure you have a comfortable, enjoyable and safe holiday. It also details how we will support you in case the impact of Coronavirus means changes need to be made to your holiday plans. And you’ll find some essential reading further down this page.
On top of our Covid commitments which set out our short term approach and support to your holiday plans, we’ve permanently overhauled our standard booking conditions. We launched our industry leading Protection Promise to give you greater reassurance and flexibility when planning or booking a holiday – find out more about this here.
Just like at home, in order to comply with local public health requirements, things are a bit different in our holiday destinations right now and some amenities may not be available. We hope this video explains some of the changes you may see on your holiday to help ensure your safety and comfort.
It’s really important that you read, understand and act on the UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination. This may mean completing and submitting documentation at least 24 hours before travelling and having the relevant confirmation to show at your departure airport. You may even be required to take a Covid-19 test and submit a negative test result before you travel.
Failure to comply with any entry requirements will likely result in being unable to travel or being denied entry on arrival in your destination. Governmental advice and policy is subject to change at short notice and so you should keep checking the FCDO page for your destination. You can sign up via the government site for alerts for the country you are travelling to.
Before you go, it’s also worth taking the time to read the FCDO’s foreign travel checklist, which includes information on preparing for any overseas holidays.
For destinations within the European Union, you can find up to date travel information around the availability of places like restaurants, bars and beaches here. They also have links to national websites for coronavirus related tourism information.
The National Travel Health Network & Centre is a UK government organisation which produces travel health guidance for travellers going overseas from the UK.