Speak to our on holiday support team
Our 24/7 UK based team are here to help with any issues you have while you’re away on a complete easyJet holiday package.
Do you have a flight only booking with easyJet?
We may already have the answer for you
If you’ve got a specific issue with your hotel, it’s worth speaking to them directly first before contacting us to see if they can resolve the issue.
If you have any other issues while you’re away, we’re here for you 24/7 through our UK based On Holiday Support team. Head to your account, log in and view your booking to internet call us or to launch a chat with one of our advisors for free using your Wi-Fi.
Or you can phone us on +44 330 123 5025 - please have your seven digit easyJet holidays booking reference ready. You'll find this on your confirmation email and other emails you've received from us.
It’s important that you give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise it may affect your rights if you only complain once you're home.
If you or anyone on your booking falls ill or has an accident during your holiday, seek medical advice and report it to reception immediately. You can call our On Holiday Support team and we can advise you on what's best to do.