"Stay away - students are not welcome
We booked this hotel for a school trip to Disney and Paris.
The hotel is not fit for this purpose. There is no communal area apart from a very small lobby with two stools and 2 vending machines. Students/staff not welcome in small dining area.
The rooms are very small, cases don’t fit under the bed. Issues with the sink were reported but not fixed.
Latissa the main receptionist was polite to the adults/teachers in our party, however, to the children she was most unwelcoming and rude. Ironically, she called the British children rude and french children demons.
One guest was allocated a room in the centre of our party. Not good planning, when there was a third floor with empty rooms. However, we had two very busy days so students were tired and after showering settled down quickly.
Latissa informed us that, there was a complaint, on our 2nd night, about the noise, when we had just arrived back from Paris city centre???
On leaving, Latissa took €400 euros from our deposit citing the students had made too much noise on the second night. This is a scam. The students made no more noise than any other adult.
Thankfully, after a few phone calls and emails to our travel company Latissa gave our deposit back in full. As you can imagine, this was not welcome conflict.
Wish we had looked on trip advisor first, before, just taking the hotel the travel company had recommended."
