"What we loved...
- The view was beautiful at every part of the day, the balcony was large enough and comfortable enough for two people, one night we had friends over for a pre drink and four of us fitted out there.
- The location, excellently placed for a walk along the front, not in the busy area of Marmaris but for around 70p you can hop on the dolmus to the marina, or for a little more pop along to Icelemer, few shops over the road and the best restaurant we visited Cihan was five minutes walk over the road for authentic Turkish food and atmosphere. Five minutes along the front was Roxy's Show Bar another great evening of entertainment, drinks and food.
- The beach was a good sized area with plenty of loungers, parasols and cushions spaced out well. Entry to the sea was a little stoney but fine once in. There is also a lifeguard for the hotel area. A few touts (one for fruit, one for bracelets) but if you decline they leave you immediately.
- The variety of food on offer and the quality of the produce (one thing we would've loved to see additionally is a selection of pastries for breakfast, yes there was bread and on one occasion a week croissants but this could have been more regular). Patisserie for icecreams and cakes and snacks bar were also fantastic.
- The staff were friendly, polite and constantly checking in to see if you needed anything or they could get you anything. Especially Tomas in the restaurant, and the two girls who were in the dining hall. Overall though, all staff were friendly.
- Pool was a good size for the hotel and the openig times of 8am to 7pm were good. It was clean and refreshing.
- Comfort of sunbeds. Decent beds with good cushions. Also, the number and availability of beds on the beach.
- A few cocktails on the AI package which were nice.
- The service of rooms, constantly stocked with bottled water, cleaned all the time, towels refreshed and toilet paper etc stocked.
- Air con was good in the rooms.
- Lifts were efficient and quick.
- Evening entertainment we felt was good for this size hotel. Enjoyed the karaoke nights and the singers.
What we think could be improved...
- Sunbeds, yes it happens everywhere and this place is no exception even for an adult only, small hotel. However, we did manage to get beds, but needed to set an alarm! We don't want to set alarms for holidays. We witnessed numerous people saving beds from about 630am and not using them all day...they sat at the beach or the bar. Simple solution - timers on beds if there is a towel on it but it is unoccupied, a 60 minute timer gets placed, timer goes off, towel is removed and bed is freed up. Or just get someone observing it isn't that big of an area to be able to see who is doing this.
- Rooms need refreshing and updating. They're tired and need some TLC. Clean but dated and tired.
- Bed, the pillows were amazing, the mattress was like a slab. Far too hard and personally uncomfortable after one or two nights.
- Cocktails were included but I think that each day a premium cocktail could be added as an AI option just for a change. Visited other places that do this and it's a great treat.
- Entertainment - there was music around the pool which we felt was at the right volume, but please change the CDs. It was so repetitive every day, every few hours the same songs.
- Animation, as a small group we felt this is the area that needs immediate attention. It was so samey, we declined darts once, were never asked again, same as table tennis although both we observed and they were very sombre and morose games. We did do the aqua gym but this was only fifteen minutes and it is the exact same routine and speech every time - a lack of enthusiasm, literally "eyes on me, do the same". Change it up a little, and be more animated. If you're the animation person and you are engaging with people, engage a bit more. Animation we found was flat. The cocktail game was advertised as was water polo daily, these never took place once over ten days. We get that not everyone wants in your face entertainment, and we don't either but if you are the animator be livelier and entertain.
Overall, the things above for improvement would not stop us returning and the good far outweighs what could make it better. Food and beverage staff made the experience brilliant as did the location and the pool."