Diamond of Bodrum

"I am currently staying here and will write a full review later but I want to say thank you to the young man on reception for helping me on my arrival, they didn’t have a booking for me although I booked the whole thing via EasyJet holidays He was professional and checked me in- unfortunately the room was poor, when I went to say that he acknowledged my concerns and said that the hotel was full that night but the following morning he would move me as people vacated the hotel The next morning true to his word he did this by mid day and the room was so much better, he text me when it was ready, really good customer service thank you"

"So there are plenty of 1 star reviews and 5 star reviews about this hotel .If your travel company sold you the holiday and told you it was a 5 star hotel they maybe should have told you it was a 5 star by Turkish standards and not British standards there is a big difference ,Jet 2 advertise the hotel as 3 star plus which i would say is about right .My wife and me have visited Turkey 11 times in 9 different hotels and locations this was the most expensive of all those holidays Diamond of Bodrum comes in at number 7 out of 9 in terms of everything you would expect .The location is without doubt the best we have ever had that is where it ends .Staff and service was average the two lads in the rooftop bar were excellent the indonesian girls in the restaurant were great most of the others were pleasent to downright miserable .Pool area broken sunbeds and brollies pool looked clean but was full of sand and dirt and was never cleaned in two weeks we were there . The beach, again broken sunbeds and brollies cig butts broken glass etc all over and never cleaned the sea was clean enough loads of stray dogs so not great .The room we upgraded to a seaview which was excellent, cleaning was ok but a bit hit and miss air con was rubbish made little difference to the room temperature there was no kettle or tea and coffee .Food was quite good with plenty of choice but was not hot enough for example scrambled egg at breakfast was out at 7am and was still there at 8.30 stone cold There were loads of cats running about and begging for food not very hygenic and bearing in mind someone died of rabies from a cat scratch in the UK which was picked up abroad not safe either . Drinks vodka and Gin were brand names the rest was vodka based with flavouring, measurments were generous .I would say taking everything into account this holiday was over priced by around by £ 800 for two weeks very poor value for money the only reason i gave 3 stars was because of the location ."

"I'm not sure who and when rated this hotel as 5 star... everything is dated there. We got a room with 2 beds which resembled prison beds or something in a camp. I don't think I have ever slept on a bed like that since I was at school. The bed was so hard it gave me back pain. The bathroom looked like it's been last decorated in the 80s. Tatty and worn, also tiny. The air conditioning didn't work and even when it wasn't hot outside, it was a furnace at night. No air.The WiFi situation was ridiculous, I had to keep signing in over and over again, as it would throw me out every couple of minutes. Ended up having to use roaming. When the WiFi was connected ,it was unusable most of the time. We only had breakfast included( thank god), it wasn't great. The food was terrible. I ended up only going for coffee. It was off season, and even so there was only 2 coffee machines and queue to get coffee. I can imagine in season it would be impossible to get any beds by pool or on the beach. The beach is dirty. As an animal lover, I did not mind the beach dogs and was looking after them, also the cats in the main restaurant. I didn't have any issues with staff, everyone was perfectly polite and helpful. I don't understand how this hotel has many good revues here, that must be the worst hotel I've ever stayed at( including 4 star in the past!). The only good thing about it was the location."