Swissotel Le Plaza Basel

"If you’re here because it was the only option, you’re burning points, or you needed to earn some, then you already know why you chose this hotel. The property is on the periphery of Basel's charming city center (the place you actually want to be). It is the main embarkation point for Rhine River cruise operators. In fact, you might mistake the hotel lobby for the Viking River Cruise HQ. It is packed with these modern-day Huck Finns, many on their first trip to Europe, all arriving with stentorian voices, overstuffed bags, and heroic appetites. They act like their ship will be underprovisioned and need to carb-load before manning the oarlocks. Merely watching the action at the breakfast buffet may convince you to start that diet you've been contemplating. On the way down to breakfast, an overly fed set of couples complained about the size of the hotel's elevators. Trust me, the elevators are normal. In fact, they are large by European standards. Rooms are tidy and functional but carry the unmistakable industrial vibe of their convention-center surroundings. The furnishings fit Marriott’s new global mandate for austerity: clean lines, neutral colors, and seating that seems deliberately engineered to discourage lingering. Whoever leads interior design for Marriott could easily pivot to designing correctional facilities. The staff are unfailingly friendly and genuinely helpful, but you can sense their fatigue (defeat) from addressing the constant demands of their new American friends. And if you’re hoping your Marriott status will unlock an upgrade or special treatment, put that Titanium Elite card back in your wallet. Privilege and priority go to the river-cruise partners. Overall, meh."

"I’ve stayed at the Basel Marriott several times for work as a Marriott Bonvoy Ambassador Elite member, and it’s become one of my favorite properties in the region. The service is consistently excellent – the staff are warm, professional, and genuinely welcoming on every stay. Breakfast is generous and high quality, and the executive lounge is a real standout, with a comprehensive selection of food and drinks that makes it easy to unwind or get a bit of work done. On my most recent visit, I was upgraded to a fantastic two-room suite on the top floor, which was spacious, comfortable, and very much appreciated. I fully expect to keep returning to this hotel. The only caveat I’d offer is that it sells out frequently, even outside major events like Art Basel, and in my experience the 48-hour guarantee isn’t always honored in practice. My advice: book as early as you can. Otherwise, this is an excellent choice for both business and leisure stays in Basel."

"very comfortable hotel. Location is on the "less desirable" side of the river and, considering this is Switzerland, take the 'less desirable' definition with the grain of salt. It is adjacent to a congress hall and it was a fair week in Basel, so loud music and lights were going on across the street. Saying that, inside, hotel was super quiet and orderly. Room was large and comfortable with all the amenities. I, unfortunately, had no view, but alas. Housekeeping was prompt and solid. I did not get to try any of the hotel amenities. It is next to tram stations, that can get you anywhere and you do get a ticket/pass to use for the duration of the stay. But Basel is a lovely walkable town, so I mostly walked everywhere. Hotel is a 5 min walk from the river, so one can cross to the busy center very fast. You can also take a tram the other way and end up in Germany, which is really cool. 5 min trip via tram to the train station that can take you anywhere in Switzerland, and to France. Easier than taking taxis and cheaper, esp with that pass. That is the best way to get in and out of Zurich airport: take the train to Zurich, switch to the train to the airport. Whole trip is comfy and not expensive and you get in the airport well within 1.5 hrs tops."