Marquesa

"Nice hotel with a old school look. Liked the pictures in the main reception area. One was the Mayor of Puerto in the 19th century who used to live there. Reasonable price food and drink. Stayed Christmas week with a good view of the town and church from the 5th floor. Didnt use the air con as the nights were cool enough to sleep well. The sea and local amenties only a short walk. The culture shock was sunbathing Christmas day when used to freezing back home."

"Great location, but that's the only good thing, our room was nothing like the photos, felt like we were put in the naughty corner. Opening room door was very hit n miss, same with WiFi, which hardly worked, wardrobe wouldn't open properly, lighting very poor, and when shower room bulb blew, we had to wait the next day as the technician had gone home at 4pm. Very outdated, noticed window missing on stairwell, room very cold at night and only one pillow each. Breakfast was basic nothing 3 star about it, too many guest not enough seats and tables. Sending email to Easyjet, as I feel a bit robbed due to pictures on website. Loved Puerto De La Cruz, will go next year, but different hotel."

"I stayed for 4 nights over the Christmas period on a TUI package. The hotel is in a great location with the communal areas in a historic building. I was pleasantly surprised with my room (107) which although dated in decor and furnishings was clean and spacious including a balcony which I didn't expect to get. WiFi worked OK. TV channels were German and Spanish only. Sachets of shampoo and shower gel, and small bars of soap. Small rooftop pool, very cold. On the negative side I found the dining room where I had both breakfast and dinner chaotic, with no character more like a canteen. The food was basic like my school dinners in the 70s. Didn't have a drink with dinner (except Christmas Day where it was freeflowing) as no waiter. Had one instead on outside terrace listening to guitar player. Had a fight to get my change from a round of drinks as the lady in the bar said 'no English' but got my change by chucking in a bit of Spanish. There was some dodgy pipework in the corner of the balcony with some brown stains on the wall. Hopefully it was from the kitchen not the toilets! Overall it is a basic 3 star no frills hotel. It's what I expected but could be improved."