Bahia Principe Luxury Tenerife

"Okay, don't usually review these but felt this deserved an honest review... Upon arrival I wasn't sure as it's kind of in the middle of nowhere (no sandy beach here), but pleasantly surprised - reception was a delight, spacious and warm welcome from staff. Room was clean and spacious, perfect for me and my 5 year old daughter. Swimming pools were great, animation team, bar staff and cleaners all deserve a medal! 🏅 My only few reasons for a 4 star review instead of 5 star: - No help getting to our room, directions weren't great we struggled finding it (room 6307 is a long walk from reception!) - Our a-la carte meal was ruined, flies on the food caused me to be sick 🤢 I mentioned this to staff, but they wouldn't replace the food or allow another a-la carte to replace this issue. - Communication was poor with kids club, many times I had changed my daughter from the pool and walked all the way to kids club, only to find it closed and told they were at the pool 🫣 Aside from these 3 issues, highly recommend - food was decent, drinks are nice and my daughter enjoyed her stay. Would return :)"

"The hotel was amazing just so beautiful so much to see the food is delicious. Entertainment is amazing and I would definitely come here again 10 out of 10 rating from me. It’s so lovely here we didn’t want to leave at all and we would love to come back. It is perfect for families and people of all ages really."

"Overall hotel is good but very tired. Beds are horrendous absolutely solid, pillows useless, and no choice. Have used this brand hotel for many years daughter got married in there 1st hotel In dominican republic the Rio San Juan it was amazing. We have done dominican and mexico many times and the difference between there an tenerife is very much different they should do employee exchanges and I don't mean management exchanges , actual job for job exchanges, domican people are beautiful but could learn so much from being here on the job and vice versa , also can have a mattress topper and room service 24/7 in dominican why don't u apply that here !!! For a Spanish company operating on a Spanish island catering for mainly European guests i honestly think you need to up your game. I was recently at the new upgraded Esmeralda, you should take note people would appreciate that here, and restaurant staff there could learn a lot from here. Would i return here, perhaps i would if i got the same standards as dominican, two very different places but enjoyed by many ."