The Ritz-Carlton Abama

"The name sounds wonderful, of course, but the reality is very different. It is not a matter of the location or the rooms—although some small thoughtful detail during the stay (in the style of what one would find in a hotel like The Ritz) would have been nice—. Room service is more than adequate. Breakfast, on the other hand, is absolute chaos, largely due to the children running everywhere and climbing on the furniture; and this happens all day long and everywhere! A more appropriate name would be "Jutlandia Family Hotel." Perhaps it would be a good idea to include an "adults-only" area in this very large complex; something that should be clearly indicated from the beginning, and not just when one is already leaving! Even when asked to move aside, the children keep running through the hallways screaming, while their parents don't say a word. So, if you are looking to spend a weekend without children—or simply enjoy a few days of peace and quiet—this is not the right place for you. Breakfast, for its part, is quite well organized and has a good buffet; it's a shame that the coffee is truly terrible (perhaps they should invest in better machines?). A big shout-out to the morning shift dining room staff: they remain incredibly friendly, no matter what! Don’t Be Misled by the Name The name sounds wonderful, of course, but the reality is quite different. It’s not about the location or the rooms—though a small thoughtful touch in the room (like you might find at The Ritz) would have been nice. In-room service is perfectly fine. Breakfast, however, is pure chaos, largely due to children running around and climbing on things—and this happens all day, everywhere! A more fitting name would be "Jutlandia Family Hotel." It might be a better idea to include an "Adults Only" section within this massive complex—something that should be clearly stated upfront, not just mentioned when you’re leaving! Even when they’re shooed away, the kids run through the hallways screaming, with parents who don’t say a word. So, if you’re looking for a weekend away without children—or just a few days of peace and quiet—this is not the place for you. The breakfast itself is actually quite well-organized, with a nice buffet; it’s just a shame that the coffee is truly terrible (perhaps they should invest in better machines?). A huge compliment to the morning waitstaff—they remain incredibly friendly, no matter what!"

"Wow I was a little concerned reading some of the reviews befor we went! Not at all the case we found the Hotel The staff and the food to be magnificent. We loved the retreat and the Half Board was amazing as you get a generous credit to eat at any of the restaurants. The staff were simply superb and a few deserve special mention for their outstanding service, Carolina at Verde Mar Thank you for looking after us so well. Gladys at the beach club again top service. Lucy, Shango, Tamara, Gretel and Fabian at El Mirador Were all brilliant. Great service super friendly and really efficient. We loved our stay here and genuinely felt it was incredible value for money. We will absolutely go back but we have too many holidays booked next year so 2028 we will be back! I was taken back by the free drinks and tapas by the pool every day as I had ne idea it was included! A really wonderful place."

"We left our stay at The Ritz-Carlton Tenerife extremely disappointed. While the on-the-ground staff were friendly and did their best, friendly service cannot make up for severe management issues and an overloaded resort. Atmosphere & Noise: The public areas and restaurants were chaotic and overly noisy. We were repeatedly woken up in the morning by children running and screaming down the hallways. Food & Coffee: Dining was a letdown. Our meal at Txoko was mediocre at best, and the breakfast coffee was the worst we've had at any luxury hotel. Layout & Facilities: The resort is sprawling, but finding your way around is a chore due to a distinct lack of signs. The elevators feel old and tired, as does much of the property overall. Rooms: We stayed in Room 851 from October 20 til 25. The rooms were decent, but like the rest of the resort, they are showing their age. Overall, the property feels tired and completely overwhelmed by guest volume. We will not be returning and cannot recommend it."