Ilunion Barcelona

"I usually stay at places like Paxton or The Social Hub when in this area, but decided to try Ilunion Barcelona this time because the price was slightly lower. I regret that decision. Before arrival, I emailed the hotel requesting a room on a higher floor. I never received a reply. At check-in, the receptionist was unfriendly, asked for my passport without any greeting, and when I repeated my request for a high floor, she didn’t respond at all and simply assigned me a low-floor room. The hotel feels like an industrial project rather than a place meant for guests. There is no sense of service, warmth, or human presence. It’s mentally sterile and frankly quite depressing. The room itself is spacious and the bed is actually good — that’s the one positive thing I can say. However, every morning before 9:00, an elderly Russian cleaning lady knocked aggressively on my door. This happened every single day. On the fifth day I finally asked why, and she told me it was because I hadn’t hung the «Do Not Disturb» sign, and that if I did, she would stop. This could have been explained on day one instead of repeatedly waking a guest. There are many hotels in Barcelona in the same price range that offer far better service and atmosphere. Ilunion is cheaper for a reason. I won’t be staying here again."

"Hotel was good but location not so good staff is good also the breakfast was ok the location i would say is not very good..."

"We booked this hotel because we wanted a pool & be close to the beach. We booked a room with no balcony. In general it appeared that hotels in area did not have balconies. Checking in was easy & helpful. We were given a room on 6th floor but went back to reception to ask for another room. 6th floor room - couldn’t open door, husband had to force it. We could see immediately the water damage on the floor as the flooring was raised. So the door had also swelled due to water damage. The reception would have known of the issue & should not be giving this room. Apart from this issue, we really enjoyed our time at the hotel. We used the pool & sunbathing area. We had s fab & plentiful breakfast one morning and on the last day had a lovely meal. We found all staff to be great."