Santana Hotel

"Just spent a week's holiday (16 - 23 October) with a friend in a twin room at this hotel. Firstly the hotel location is great, there is a chemist, restaurants, general shops & the bus terminal so very convenient. We found the staff very welcoming, friendly & english spoken throughout. My friend who has a dairy free diet was superbly accommodated right from the word go, we were introduced to Anton who ensured that she had her own special dessert each evening nothing was too much trouble. The staff in the restaurant were all brilliant super efficient & Aileen the welcoming host was so friendly. The food & selection was really lovely with wine, beer, soft drinks included. We did use both the rooftop & indoor pool which we enjoyed. However better provision for changing facilities would need to be provided, I found to change after the swim in the ladies toilet was always wet due to it being more of a wet room geared for disabled use, also a clock would be good for time. While our room was quite basic it was clean as was the rest of the hotel. We did query how to adjust our air conditioning but were told that the hotel control it & it knocks off at certain times, so as a result we didn't have air conditioning for our stay thankfully it wasn't in the peak of summer. There is a refurbishment planned so hopefully the rooms will get some attention. The hair dryer is on the wall in the bathroom, my advice is bring your own, they are useless. Just one other small thing is while tea, coffee was provided there were no biscuits, didn't matter to us as we had our own but anyway just saying."

"This was our third stay at the Hotel Santana in 18 months. We went with Jet2 Holidays and stayed for 28 nights this time. My wife and I keep coming back here because the staff are so friendly and helpful. We have got to know the staff well over our three trips. The hotel is in a good location - handy for shops, supermarket, pharmacy, restaurants, pubs and the bus station. The resort has plenty to offer but is less busy than Paceville, Sliema and St Julians which attract more of a party crowd. The rooms are spacious and comfortable with excellent showers, a fridge and a safe. We stayed half board plus - bed, breakfast, dinner and unlimited wine, beer and soft drinks at dinner. We love the food there - it is buffet style with lots and lots of choice. The dinners might not suit very plain eaters, but there is always a cold buffet, soup, fish, meat and vegetable dishes. There are Maltese specialities some nights. Typically 5 choices in addition to cold buffet and soup. There is entertainment in the bar most nights and the musicians are of a very professional standard. Also karaoke and a music quiz. The hotel is closing on 31 October for a major refurbishment which is due to be completed by 31 March 2026. We understand that there are plans for a larger swimming pool, rooftop bar, an a la carte restaurant and an enlarged cafe/bar on the gound floor. My wife and I have booked to return in May 2026. We would not consider any other hotel in Malta as we always receive such a warm welcome at the Santana. The staff cannot do enough for you. We always have a lovely time."

"Elevators are bad they stop for no reason rooms are solid food is good over all solid hotel i like it becaus it has two pools on the top of the hotel and one at the bottom"